Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
Product page | Documentation Page

Error with Radio Boxes and Check boxes in Joomla 1.5 version

11 years 4 weeks ago #13961 by safeworld
Hi Douglas
We started having problems with our Radio Boxes and Check Boxes on our current J1.5 site (not the new one you were helping us with)
For some reason the Radio's and Check wont let a user select just one and the forms won't complete because of this.
The boxes go red.
I have actually had to change them right across our site because of this.
How can I work out what the error might be caused by?
I can enable one so you can see if needed.

Thanks

Andrew

I just love good customer service

Please Log in or Create an account to join the conversation.

11 years 4 weeks ago #13962 by douglas
Dear Andrew,

I have not received any similar complain about this.

Are you using the latest CE and Joomla versions?

Best regards,

Please Log in or Create an account to join the conversation.

11 years 4 weeks ago #13963 by safeworld
Its the latest version of Joomla 1.5 - I will just reload the latest version of CE and see what happens...

Andrew

I just love good customer service

Please Log in or Create an account to join the conversation.

11 years 4 weeks ago #13964 by safeworld
Ok I just downloaded the latest version of CE for Joomla 1.5 and loaded into my testing server and the same error is happening.

I looked in the Firefox console and can see a Mootools error
TypeError: this.container is undefined - in Mootools 1.2.5.js at Line 3

Andrew

I just love good customer service

Please Log in or Create an account to join the conversation.

11 years 4 weeks ago #13965 by douglas
Dear Andrew,

Can you please provide a direct link, so I can take a closer look at this?

Best regards,

Please Log in or Create an account to join the conversation.

11 years 4 weeks ago #13966 by safeworld
Sure
I have just loaded a check box back onto this page
www.asafeworldforwomen.org/hom...lunteers/1459-tech-intern.html
If you fill in the form you will notice the error occurring with the Gender Radio Button

A

I just love good customer service

Please Log in or Create an account to join the conversation.

11 years 4 weeks ago #13967 by safeworld
Just to emphasise this is a Joomla 1.5 site
:)

I just love good customer service

Please Log in or Create an account to join the conversation.

11 years 4 weeks ago #13968 by douglas
Dear Andrew,

That's probably because Gantry is adding it's own MooTools version instead of using the one that comes with Joomla. Is there any setting in Gantry where you can choose which MooTools file you want to use? If so, please use the Joomla version.

Best regards,

Please Log in or Create an account to join the conversation.

11 years 4 weeks ago #13969 by safeworld
Ah
explains why the error is suddenly occurring - must be because Gantry upgraded recently
I don't think Gantry has an option to change the Mootools version.
Just checking the forums to see if anyone else has reported problems
A

I just love good customer service

Please Log in or Create an account to join the conversation.

11 years 4 weeks ago #13970 by safeworld
No it appears there isn't a public solution anywhere.
Any other thoughts?

A

I just love good customer service

Please Log in or Create an account to join the conversation.

11 years 4 weeks ago #13978 by douglas
Dear Andrew,

Can you contact Gantry developers?

I can only support the MooTools version that is included in Joomla. I hope you understand.

Best regards,

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback