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Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

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× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
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Problem with installation SQL: 00000, ,

7 years 6 months ago #22348 by innerg
Hello Douglas,

I`m trying install pkg_contactenhanced_PRO__3.6.2.zip
but I have an error:
Warning

SQL: 00000, ,
Package Install: There was an error installing an extension: com_contactenhanced.zip

Error:
Error installing package


I`m using php 7.0.7 on this web, Joomla 3.6.2. Any idea what can be wrong?

Thank you for your help.
Best regards

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7 years 6 months ago #22351 by support
Dear innerg,

I use PHP 7 on my testing server and I have just tested again without problems, so I'm not sure what is exactly the issue, since the error message ins't clear.

What's the current Contact Enhanced version installed?
Since it is a SQL problem, which database management system (eg: MySQL) and version do you have installed?

Best regards,

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7 years 3 months ago #22841 by adiehm
I had this exact same problem today. It seems that some hosting companies do not enable MYSQLI as part of the default set of extensions for PHP 7.0

This results in Joomla defaulting to MYSQL (PDO) as the database type and it seems that Contact Enhanced does not like working with MYSQL (PDO)

If your hosting account has cPanel access go to : Select PHP Version - tick "mysqli" - save

Go to - Jooml Admin - Global Config - Server - Database Settings - Database Type and change to MYSQLi

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7 years 3 months ago #22842 by support
Greetings,

There was an issue with the installation script and PDO, which is already fixed in the source code and it will be released with Contact Enhanced 3.7 next month.

Best regards,

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7 years 2 weeks ago #23134 by kenman
I have the same problem. Is the version 3.7 already finished?
I get the download (Pro) only the version 3.6?

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7 years 2 weeks ago #23135 by support
Dear kenman,

CE 3.7 is not ready yet. For now, please switch the Database driver to MySQLi, install CE and then switch back to PDO in Joomla Global Configuration.

I'm sorry about the inconvenience.

Best regards,

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