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Secured image Captcha not working

7 years 2 months ago #22866 by Fuel.Tech
The plugins installed and enabled. It doesn't show up however
Joomla is 2.5.16
wirelessseismic.com/contact-us

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7 years 2 months ago #22867 by support
Greetings,

I see no obvious reason why it shouldn't be working, since there's no Javascript error on your page and I can access this image below:
wirelessseismic.com/plugins/captcha/securimage/lib/show.php

Please make sure to enable captcha in the Component Options.

Best regards,

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7 years 2 months ago #22868 by Fuel.Tech
Hi,
Thanks for the speedy reply
I did config the option in the component, plugin as well as global settings
Is there any possible reason why it wouldn't work?
Attachments:

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7 years 2 months ago #22876 by support
Dear Fuel.Tech,

I can't think of anything that might be causing this issue.

Can you please create a full backup and provide administrator access, so I can take a closer look?

Best regards,

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