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Google map not loading

7 years 1 month ago #23031 by lt635
Dear Douglas,

I have a new website that I cannot get the map showing, I don't normally have a problem with the map. All the Google API Keys are enabled. The error message that is showing is:

Oops! Something went wrong.
This page didn't load Google Maps correctly. See the JavaScript console for technical details.


Website: www.tilligerryartsgroup.com/website/index.php/contact-us

Thank you
Kind regards
Lene

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7 years 1 month ago #23032 by support
Dear Lene,

The error in the Browser's console says:
Google Maps API error: RefererNotAllowedMapError developers.google.com/maps/doc...#referer-not-allowed-map-error

Go to console.developers.google.com/apis/credentials?project= and either disable the HTTP Referrer or add a correct referrer. I recommend adding a referrer restriction if you plan to load more than 25,000 maps per day.
storage1.static.itmages.com/i/...9365978_6659079_5ed1160bb2.png

Best regards,

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7 years 1 month ago #23033 by lt635
Dear Douglas,

Still getting used to the Google API.... I did add the referrer but I had added the domain without the */. at start and ending it with *. It is loading now.

Thank you
Kind regards
Lene

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7 years 1 month ago #23038 by lt635
Dear Douglas,

Sorry, but I am having the same problem again. This time I have added the url in the key restrictions correctly - *.be-enabled.com.au/*. I first added it to the same key, then I read somewhere that there was some changes in Google and that you needed one per site so I added a new API key in credential but that did not make any difference, the map still shows the JavaScript error. All relevant API's are enabled. I know it says it can take 5 min, but this is at lease 1/2 hour later.

Website: be-enabled.com.au/contact-us

I cannot see what the problem can be, I hope you can assist.

Thank you
Kind regards
Lene

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7 years 1 month ago #23039 by support
Dear Lene,.

In Chrome, if you press the F12 key you'll see the Browser's console. In the Browser's console you'll see the same error:

Google Maps API error: RefererNotAllowedMapError developers.google.com/maps/doc...#referer-not-allowed-map-error
Your site URL to be authorized: be-enabled.com.au/contact-us


If you access your website with the www, then it works: www.be-enabled.com.au/contact-us
In your case it seems you just have to replace *. with *.

I don't usually use the domain restrictions / http referrers, but it should work.

Best regards,

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7 years 1 month ago #23040 by lt635
Dear Douglas,

Excellent, that is it :)! I added two entries, one with *. and one with just * - then it should work on both.

Thank you so much!
Kind regards
Lene

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