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Error multiple file upload

6 years 10 months ago #23284 by ced-46
Hello,

When the multiple file upload field is activated, this error message appears when a form is sent:


Argument 1 passed to ceFileHelper::reArrayFiles() must be of the type array, null given, called in /home/expertisu/www/components/com_contactenhanced/customFields.class.php on line 2401


Can you help me solve this problem?

Thank you.

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6 years 10 months ago #23285 by support
Dear ced-46,

Which Contact Enhanced and Joomla versions are you using?

Can you provide a direct link to the form, so we can take a closer look?

Best regards,

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6 years 10 months ago #23286 by ced-46
Hello,

The versions are :
Contact enhanced : 3.6.5
Joomla 3.7.2

Here's the link to the form :
www.cabinetlang.fr/contactez-nous/prendre-rendez-vous.html

Thank you.

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6 years 10 months ago #23287 by support
Dear ced-46,

I see you've disabled the option to submit the file via Ajax, have you tried to use the Ajax feature?

I could not reproduce this issue locally, but I'll create a new package, so you can test it.

There are a few javascript errors on your page that needs to be addressed. Please see screenshot:
storage2.static.itmages.com/i/...175807_1641840_03e0218d9a.jpeg

Best regards,

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6 years 10 months ago #23288 by ced-46
Hello,

I have already tried with the ajax feature, the problem was the same.

What can I do ?

Thank you.

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6 years 9 months ago #23421 by support
Dear ced-46,

I noticed Contact Enhance is no longer at the URL you've provided previously.
Anyway, I noticed there are three javascript errors on your site, which might be causing this issue. See screenshot:
storage9.static.itmages.com/i/...596383_2194620_2fe12a412d.jpeg

The errors are in the following files:
/templates/superfine/assets/js/script.js
/templates/superfine/assets/js/assets.min.js

Can you please contact your template developer in order to get them fixed? Let me know if the error persists after the errors are fixed.

Best regards,

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6 years 9 months ago #23422 by ced-46
Hello,

My template developper said he can't fixed the problem ...

I don't know what to do

Thanks.

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6 years 9 months ago #23423 by support
Greetings,

Why not?

I have tested your form loading the component only and using the Protostar template and it is working properly:
www.cabinetlang.fr/component/c.../3-cabinet.html?tmpl=component
www.cabinetlang.fr/component/c...abinet.html?template=protostar

It is not a problem related to Contact Enhanced, but due to the javascript error in your template. There's not much I can do about.

Best regards,

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6 years 9 months ago #23424 by ced-46
Thank you.
The problem is with the template only.

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