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CE Lite update problem

6 years 8 months ago #23502 by daviddry
Hello. I am trying to use Joomla's Extensions-Manage-Update to update to CE 3.7.2 but I get the message Warning: Update path does not exist. See attached screenshot. Should I use a different method for updating? Thanks. David
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6 years 8 months ago #23503 by daviddry
Sorry, Here's my system information...
PHP Built On Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux
Database Version 5.5.57-0+deb7u1-log
Database Collation latin1_german2_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 5.6.30
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.7.3 Stable [ Amani ] 4-July-2017 08:03 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

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6 years 8 months ago #23504 by support
Dear David

I'm not sure why the Update Site configuration is not correct. You can update manually, it is just like a new install, in other words, please create a backup, download the latest version from the website and in your Joomla administration area go to Extensions -> Manage -> Install and install the new version.

PS: Do NOT uninstall the extension, otherwise you'll loose all CE data and configuration.

Best regards,
The following user(s) said Thank You: daviddry

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6 years 1 month ago #23963 by daviddry
Hello Douglas, Just to let you know I'm still getting the symptoms reported last August, #23502.
Additionally, when I click to Find Updates I get:
Warning
Update: Could not open update site #7 "ContactEnhanced update server", URL: /extension.xml
Screenshot attached.
Hope you are well.
David
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6 years 1 month ago #23964 by daviddry
Doh. My other site waleswide.org did the update automatically when asked. But I still get the same error on clicking Find Updates. Sorry about this!
David

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6 years 1 month ago #23965 by support
Dear David,

Is the "Find updates" setting enabled? It is located under the Advanced tab in the Contact Enhanced Component Options.

If it's not, please enable it, log out from the Administrator area and log in again, then go to Components -> Contact Enhanced -> Dashboard, so it can refresh the update site.

Best regards,

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6 years 1 month ago #23966 by daviddry
Hello Douglas, Thanks for your reply. Yes, I'm sorry to say it was enabled and I still get: Update: Could not open update site #7 "ContactEnhanced update server", URL: /extension.xml. Best regards, David

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6 years 1 month ago #23967 by support
Dear David,

That's odd. The find updates should "refresh" Contact Enhanced Update site with you access Contact Enhanced Dashboard (only once per browser session).

I've implemented some changes and I'll send them to your email address in a couple of minutes.

Best regards,

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