Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
Product page | Documentation Page

New Update 3.8.4 Seems to have killed SecurImage

5 years 10 months ago #24270 by neilw
Just updated. All I get is a Link saying "Captcha Image" with a "Go to #captcha on this page". But the SecurImage doesn't load.

On a AjaxContact form: 77.104.131.163/~bssboc99/index.php/join-the-club

Thanks.

Please Log in or Create an account to join the conversation.

5 years 10 months ago #24271 by neilw
Sorry, just updated a couple other packages that seems to have interfered with SecurImage. Added AcyMailing. Updates were to EasyProfile and JEvents. Not sure what the issue is. Have reinstalled SecurImage but still doesn't work.

Please Log in or Create an account to join the conversation.

5 years 10 months ago #24272 by support
Dear Neil,

There's a 403 forbidden error on this file /plugins/captcha/securimage/lib/show.php. You might have a firewall software that is blocking direct access to PHP files. It is safe to allow access to this PHP file. Can you add this file to the whitelist?

Best regards,

Please Log in or Create an account to join the conversation.

5 years 10 months ago #24273 by neilw
Thanks. Done and works.
The following user(s) said Thank You: support

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback