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Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

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Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

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  5. Component: Contact Enhanced
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× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
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Mark recorded message as read

5 years 8 months ago #24367 by assocyate
Is there a way to mark recorded message as read just in case if we respond externally via email.

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5 years 8 months ago #24368 by support
Greetings,

Contact Enhanced messages only have the status Published, Unpublished, Archived and Trashed, therefore there's no read and unread state, however I've implemented this feature for you. I'll send it to your email in a few minutes.

It will be available to everyone in the next release.

Best regards,
Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

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5 years 8 months ago #24369 by assocyate
Thank you, I really appreciate it! It would also help to see read/unread status in Recorded Messages in a new column..

I have installed it on a new clean Joomla. In the backend, on the Recorded Message page, when I try to create a new new message I am getting an error: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 3 .

This error is not related to this new feature since I am getting itr in the older version too.

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5 years 8 months ago #24370 by support
Dear assocyate,

Thanks for letting us know. This NEW button should have been removed. The Messages are only to be sent via Contact Form Submission (front-end) or reply to an existing message (back-end).

We'll remove the NEW button in the back-end for the next version.

Best regards,
Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

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5 years 8 months ago #24371 by assocyate
I mentioned already in my below message to be able to recognize the read/unread message status. Would you kindly consider adding it?
Currently, this status is only available in a dashboard where it is labeled with 'No replies'
Marking read message should change this status in a dashboard, should it not? At the moment when I made a message Read this label didn't hide.

I have tested this new version on a new testing Joomla installation. In meantime I upgraded my older CE and discovered added new columns and filters with no translations. Please see the screenshot. What are these? On a brand new installation I don't see these additions.
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5 years 8 months ago #24372 by support
Greetings,

Besides displaying the unread items in Bold letters, I've just added a Unread Badge. to the Dashboard and to the Recorded Messages View. I'll send you a new package in a few minutes.

The UTM Tags (utm_source, utm_campaign, utm_medium) are displayed like that and are not untranslated. However, they should only be visible if the plugin iSeKeywords | UTM Tags tracker is enabled and the option to track UTM Tags is active.
We'll fix this issue in the next version.

More details on UTM Tags:

A UTM code is a simple code that you can attach to a custom URL in order to track a source, medium, and campaign name. This enables some softwares (such as Google Analytics) to tell you where searchers came from as well as what campaign directed them to you. With this option enabled Contact Enhanced will be able to track these tags, save them in the Recorded Messages when an user submits a Contact Enhanced form.
Enabled


Best regards,
Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

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5 years 8 months ago #24373 by assocyate
Thank you, that works fine now.

I noticed a small bug on Recorded Messages page that is in Firefox (Chrome is fine) where it shows Date filter text without opening Date filter.

Btw, would be possible for you to move all the filters to the standard Joomla 3.x position below search field as it is for a date filter?

Also, on the same page there is a text: Export: select category first. Would you please explain how this works?
date_filter.png
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  3. Ideal Joomla Extensions
  5. Component: Contact Enhanced
  7. Mark recorded message as read
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