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× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
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Only the Google Development Map is showing

5 years 7 months ago #24520 by yorkshireladdie
Many thanks Douglas, I will take a look. I really appreciate your continued advice

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5 years 7 months ago #24521 by yorkshireladdie
Hi Douglas

Where would the iStoreLocator Extension be? I've only got the Contact Enhanced extension showing on the Joomla list. On the updated zipfile I downloaded the other day and uploaded to the site there are only Contact Enhanced files, there is no mention of iStoreLocator.

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5 years 6 months ago #24543 by yorkshireladdie
Hi,

I have been asked to try and resolve this issue. I've read all the previous correspondence and tried everything suggested - forced HTTPS in joomla global config, cleared all caches, enabled billing in Google, created an API key, entered this API key in the maps tab of the contact enhanced options - but the map is still showing the 'This page can't load Google Maps correctly.' error message. What else can I do to fix the problem?

Many thanks,
Helen

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5 years 6 months ago #24544 by support
Dear Helen,

There's an error in the browser's console:

Google Maps JavaScript API warning: NoApiKeys developers.google.com/maps/doc...ipt/error-messages#no-api-keys


It is probably missing the Google Maps API key in the iStoreLocator Plugin Options.

Best regards,

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5 years 6 months ago #24553 by yorkshireladdie
Hi Douglas,

Is there a later version of the plugin also as I can't see anywhere in the settings to add an API key? Your previous reply indicated it would only need to be in the contact enhanced component and it's definitely set in there. Is there anything else I can try?

Thank you,
Helen

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5 years 6 months ago #24554 by support
Dear Helen,

I'm not sure why it is not working. It should be enough to set the API key in the Contact Enhanced Component options.

The latest iStoreLocator versions have a API Key field in the first tab of the plugin edit page. See screenshot.

Best regards,
Attachments:

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5 years 6 months ago #24572 by yorkshireladdie
I've now updated the plugin and the API field is there, however when I enter and save the key the map disappears and the page only shows the shortcode {istorelocator height=|600| source=|com_contactenhanced| category=|47|} . Can you please advise why this might be? The plugin is definitely enabled.

Thanks,
Helen

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5 years 6 months ago #24573 by support
Dear Helen,

That's odd. Can you please create a full backup and provide Super Administrator access, so I can take a closer look?
You can send the credentials using the Support -> Contact Form.

Best regards,

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5 years 6 months ago #24574 by yorkshireladdie
Great, thanks. I will send credentials via the contact form.

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