Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
Product page | Documentation Page

2 Contact Enhanced Issues

2 months 3 weeks ago #24910 by mortk1
1) I just purchased, installed and configured the latest version of Contact Enhanced and my form will not display.
If I go to my site and click the form page that I set up, I see a blank page without any form fields.
What is the procedure for troubleshooting kind of issue?
Note: My Contact, Category and Form Fields have all been created properly.
I have used Contact Enhanced for several years and have never had this issue with past versions.

2) My client wants to remove this text that appears at the top of her form:
"Fields marked with * are required"
How can I do that?

Thanks!

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2 months 3 weeks ago #24911 by support
Dear mortk1,

1. I'm not sure what's the problem. Can you please provide a direct link to your Contact Enhanced Contact page?

2. The easiest way to hide this string is by adding the following CSS rule to a CSS Form Field type.
div.requiredsign{display:none}

Best regards,

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2 months 2 weeks ago #24913 by mortk1
Dear Douglas,

1) Please go to this link and click the "Test" menu at the far right:
66.147.244.111/~emotiou6/
You will see a blank page without any form fields.

2) I'm using Joomla version 2.5.28 and an old version of Contact Enhanced.
To remove the text "Fields marked with * are required," how would I add the CSS rule to the CSS Form Field type?
Where is the CSS Form Field type located in my old version of Contact Enhanced?

Best regards,
Mort

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2 months 2 weeks ago #24914 by support
Dear Mort,

1. Please set error reporting to Maximum and enable system debug temporarily (in Joomla Global Configuration). Then reload the page and you should see an error description and file and line number.

2. If you are using the latest Contact Enhanced version for Joomla 2.5, it already has a CSS form field. For more information, please read this article: idealextensions.com/joomla-ext.../12-custom-fields/105-css.html

Best regards,

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