Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

  1. Forum
  3. Ideal Joomla Extensions
  5. Component: Contact Enhanced
  7. Can't get CE to open on Menu item - "You are not authorized"
× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
Product page | Documentation Page

Can't get CE to open on Menu item - "You are not authorized"

5 years 1 month ago #24966 by neilw
Adding CE forms v.3.9.2 to a website Joomla 3.9.4. Whether I use a menu item with a CE form to a Single Contact, or add a CE module to a Single Article menu item, or embed the module code, I get a "You are not authorised to view this resource."

The CE Contact is set to Public as are the menu items, articles, etc. No Javascript console errors. Menu item for a single article works fine until I add a CE module to the page or add the code to the article.

Done this a few times on other websites, so not sure what is going wrong on this one. Appreciate any ideas on what to look for. Thanks.

jackggillett.com

Contact 2 = Single Article new menu item
Contacts - original template contact form
Contact Us - menu set as Single Contact Form

Please Log in or Create an account to join the conversation.

5 years 1 month ago #24967 by neilw
SOLVED: The Published date required setting it manually to yesterday! Strange!

Please Log in or Create an account to join the conversation.

5 years 1 month ago #24968 by support
Dear Neil,

I'm not sure what it is, but I've seen this behavior in the past with Joomla Articles as well when the timezone is not properly configured in the Joomla Global Configuration.

Anyway, I'm glad it's solved.

Best regards,
Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

Please Log in or Create an account to join the conversation.

  1. Forum
  3. Ideal Joomla Extensions
  5. Component: Contact Enhanced
  7. Can't get CE to open on Menu item - "You are not authorized"
Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback