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One click not working

11 months 2 weeks ago #25095 by jgress
Hi again!

I'm now trying to update from to 3.9.6 via the one click update in Extensions -> Update. It appears to work, but then if I clear cache and find updates the update is still there.

If I go to Manage, I can see that the previous version is still installed - in fact maybe the last one didn't work either.

This happened to me recently with a different extension and it was something in the XML file. They had to do another update to get it to work...or I could manually install.

Is this happening to anyone else? It's happening to me on all sites.


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11 months 2 weeks ago #25096 by support
Dear Jenn,

Thanks for letting me know.

It should be fixed now.

Best regards,

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11 months 2 weeks ago #25097 by jgress
Yay! That worked whatever magic you did. Thanks, Douglas!! :)

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