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× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
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Recaptcha not Submitting/ HTTPS

4 months 3 days ago #25101 by pixel
I have 2 issues that may be related, I'm not sure.

I have Recaptcha on the Contact Enhanced.

One issue is that people are clicking the "I am not a Robot" and then clicking submit after the checkmark appears, but the captcha is still processing so the email doesn't send. I have found if I wait 2 seconds after the checkmark appears and then try to send it works. I can't assume the user will do that.

Second issue is that Chrome(and a few other browsers) are blocking the email from being sent because it says "This page is trying to load scripts from unauthenticated sources", and won't submit unless the user allows it. Problem is, it's just a little icon on the nav bar that no one notices. I've looked around on the internet and found a few people having issues with https and third party programs. I really need to have https active, how can I fix this and have it viewed as secure?

Lastly, all of these emails haven't been submitting but the users don't know that they aren't submitting because basically the page is just refreshing. Is there a way to notify the user that the email encountered an error?


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4 months 2 days ago #25102 by support

1. I've been investigating a workaround, however it would require to add a Recaptcha callback. This could cause problems if other extensions would also might need to use a callback or on pages that a callback is not needed.
Have you tried to use the Invisible ReCaptcha plugin?

2. For years, Google has been actively seeking ways to encourage website owners to implement SSL certificates. SSL allows websites to be accessed over HTTPS, which encrypts information sent between the visitor and web server. Contact Enhanced is HTTPS compatible and all scripts loaded by Contact Enhanced are loaded via HTTPS or protocol independent (AKA protocol relative).
This might not be related to Contact Enhanced at all. Some scripts might include resources after page load. If you provide an URL I can take a look for you.

3. Contact Enhanced uses Joomla Messaging System to display messages (success, error, warning,...).
I recommend asking your template developer to take a look at this for you. Alternatively, you can read this article which explains how to add this to your template if needed.

Have a blessed weekend,

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