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Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

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Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
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Contact Enhanced 1.5.11.3 Version, does not work

3 weeks 1 day ago #25120 by sisostudio
Hello,

The component for joomla Contact Enhanced 1.5.11.3 Version, has stopped working on my website. It does not send correctly, and when I go to configuration to change the email i can not change anything, in configuration nothing comes out, before I could modify all the parameters from there.

Can you help me solve the problem?
I need it to work again as before.

I'm waiting,
Greetings and thanks
Attachments:

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3 weeks 1 day ago #25122 by support
Greetings,

The Parameters button might be missing due to lack of user permissions. Ar you logged in as administrator or Super Administrator?

The Contact Enhanced Version 1.5.x is not longer supported. I do provide occasional paid support for users with an active subscription.

Best regards,

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3 weeks 1 day ago #25123 by sisostudio
Hi,

Ok, and what subscription would I have to buy?
Can you pass me the link?

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3 weeks 1 day ago #25125 by support
Well, it depends on which version you have installed. If you have the pro package you need to purchase the PRO.
idealextensions.com/joomla-ext...omponent-contact-enhanced.html

Best regards,

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3 weeks 1 day ago #25126 by sisostudio
Hi,

I have the version: 1.5.11.3 version

I attached an image for you to see.

You will say,
regards
Attachments:

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3 weeks 1 day ago #25128 by support
I see, that's the Component version, but it also depends on which package you installed.
If you are not sure which package you installed I recommend purchasing the PRO package which includes all modules and plugins.

Best regards,

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