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Contact form not working with Select Recipient (to) field

1 month 6 hours ago - 1 month 3 hours ago #25177 by ColinP
Joomla version, 3.9.10.
Contact Enhanced ver 3.9.7.2

Hi,

The contact form has been working perfectly on our site (lfoc.org) since launched, but sometime in the last few weeks, it stopped working. Through trial and error, I discovered the fault lies with the Select Recipient (to) field. If I disable this the contact form works and an email is sent to the default email address for the site. If the Select Recipient (to) field is enabled users receive the following error:

Notice: Trying to get property of non-object in [path to Joomla]/components/com_contactenhanced/Helper/Security.php on line 19

Notice: Trying to get property of non-object in [path to Joomla]/components/com_contactenhanced/Helper/Security.php on line 27

Notice: Trying to get property of non-object in [path to Joomla]/components/com_contactenhanced/controllers/contact.php on line 182

Fatal error: Call to a member function getEmailOutput() on array in [path to Joomla]/components/com_contactenhanced/controllers/contact.php on line 183


Any help would be much appreciated.

Thank you

Colin

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1 month 3 hours ago #25178 by support
Dear Colin,

Can you try to edit the Select Recipient Form Field, save it, reload the form and submit it again?

Let me know if the problem persists.

PS: I see your subscription expired in April. Support is only provided to active subscriptions.
Thank you in advance for renewing your subscription.

Best regards,

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1 month 2 hours ago #25179 by ColinP
Hi Douglas,

I have done as you suggest, but it has made no difference, submitting the form returns the same error message.

Regards

Colin

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4 weeks 2 days ago #25180 by support
I'm having a hard time to reproduce this issue locally.

Can you please create a full backup and provide administrator?
You can send the credentials using the Support » Contact Form.

Best regards,

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4 weeks 2 days ago #25181 by ColinP
I can, but confidentiality would make that a challenge unless I do a lot of work, which I guess I may have to do. However, before I do, when you say you can't repeat this locally are you saying that if you go on to the site and try and send an email it works? Because, if so, nothing has been sent from the site in the form of an email from the contact form?
Regards
Colin

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4 weeks 2 days ago #25182 by support
Colin,

I cannot reproduce the error locally, meaning on my local environment/test server...

You can use AkeebaBackup or your Web hosting Control Panel in order to create a full backup. It shouldn't take much time, unless you have a huge website...

Best regards,

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