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Upload attachments issues

2 weeks 3 days ago #25202 by dhngroup
I am trying to understand what I am doing wrong but so far I was not able to find a problem...

Uploading files does not work for me. I have added multiple files upload field and left with default options. I don't see files uploaded to the server and the link in the email is not created. Uploading files while filling up the form seems to be correct. I am not getting any errors. How can I troubleshot it?

Additionally, I have tested the attachments in reply. When I tried to add .zip file I got the error of not allowed extension. I have added the .zip in Joomla media. I guess this option must be in enhanced contact too. Then I tested .png image file. That worked but the link points me to the file not found on the server.

Thank you

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2 weeks 19 hours ago #25206 by support
Greetings,

The allowed file extensions setting is configured per Form Field In the Form Field Options, not at Joomla Media. See screenshot attached.

Can you please provide a direct link to your form, so I can take a look?

Best regards,
Attachments:

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1 week 5 days ago #25207 by dhngroup
I have sent you the details by Email Support form

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1 week 5 days ago #25208 by support
I have received and replied to your email. ;-)

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