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Custom fields for recorded messages

5 days 8 hours ago #25214 by iconvisual
Hi,

I was wondering if it is possible to add custom fields against recorded messages section.

You can add a note against a record, can there be additional fields for administrators?

Hope you understand my query.

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5 days 3 hours ago #25215 by support
Greetings,

There are no custom fields for the recorded messages replies, however you can configure an HTML Template (in the Component Options) for your Recorded Messages reply. This way you can make it easier for your administrators to reply from the backend.

Best regards,

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