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Emails not sending

4 years 6 months ago #25281 by charleyhankins
When the visitor fills out the form on the contact's page, the email does not send.
Thanks,
CH

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4 years 6 months ago #25284 by support
Dear CH,

Do you get any error message?

Most of the time the problem is related to the Mailer used in Joomla Global configuration. Setting to SMTP solves most problems.

Please read this link below, especially the item #5:
idealextensions.com/index.php?...=19:troubleshooting&Itemid=225

Best regards,

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4 years 6 months ago #25289 by charleyhankins
That was it. Just needed to put the SMTP hostname in Global Configuration.
Thanks!
CH

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