Contact form are not functioning suddenly.

I used to have a domain, named mymelody.co.jp but for some reason, I had to change it to .or.jp and suddenly the contact form is not functioning any more

Here is the URL

mymelody.or.jp/index.php/registration

mymelody.or.jp/index.php/exchange

I wonder what went wrong and how can I fix it, this error likely happened, that's because the domain has been changed.

and this is Urgent business I would like to find out how to resolve this case.

Please give me a helping hand

Dear mymelody,

I have tested your registration form and the form was submitted and I got a "Sent email notification". If the email is not getting through it might be a mail settings misconfiguration in Joomla Global Configuration page.
Contact Enhanced uses Joomla framework to send emails, therefore all mail-related settings are located in Joomla Global Configuration page.

Please read this article " Why emails are not being sent, never received or sent to SPAM folder? ", especially item #5 where it mentions authentication. This is the most common reason for not getting emails through.

Another problem, not related to mail delivery, is that your Multiple File Upload Form Field is set to use Ajax, but Contact Enhanced is set to do not load jQuery UI, required by this form field. Go to Components » Contact Enhanced » Options and under the Advanced tab set Load jQuery UI to Yes.

Best regards,

Excuse me sir you got me wrong, now let me explain what happened,


Here are two contact form, you see the one is

mymelody.or.jp/index.php/registration

above URL is working fine, but the thing is another Contact form,

mymelody.or.jp/index.php/exchange

this one is THE PROBLEM, it's NOT working properly,

although I have fill out of the form, WHY in the world

mymelody.or.jp/index.php/exchange

IS NOT functioning as it should be, I have compared those two, and your message said there must be configuration error, but one is working fine, yeah, I know, but what about another one?

Would you please look into the case of

mymelody.or.jp/index.php/exchange

what went wrong?

I would like to thank you very much for your time and attention.


Davie

Dear Davie,

What exactly is not working on your form?
I have just submitted the form on mymelody.or.jp/index.php/exchange without any problem.

Since the form worked properly when I submitted, I assumed it was an issue with email delivery, that's why I mentioned the possible mail server misconfiguration.

Since I saw nothing wrong with your form, can you please be very specific? Can you add a screenshot and annotations in order to help me understand what's wrong?

Best regards,

Dear Sir,

it was so strange, ater I have fill out of the contact form, I can't send it, Let me double check and get it back to you.

I will send you screenshot or give you more detail specifically.

I would like to thank you very much for your time and attention.


Best Regards

Davie