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Cannot uninstall ContactEnhancedPRO package

2 months 2 days ago #25793 by jgress
Hello! I hope you are well and happy!

Sadly, I've had a few clients stop using forms on their sites for various reasons. I have uninstalled Contact Enhanced successfully except for the ContactEnhancedPRO package (v 3.9.11). Nothing I have tried will get it to uninstall. I tried uninstalling the package first and then the others, nope. I've tried uninstalling one at a time, nope. I've tried uninstalling all at the same time, nope. That one package ContactEnhancedPRO will just not uninstall.

How can I remove that package from the site?

Thanks in advance!

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2 months 2 days ago #25794 by support
Dear Jenn,

Do you get errors or warning messages?

I'm not in my office right now, so I cannot test locally.

The Contact Enhanced Package file is just an XML file with "instructions" on how to install the other extensions inside the package. I'll take a closer look at it next week for you.

Best regards,

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2 months 2 days ago #25795 by jgress
Hi Douglas!

When I try to uninstall it the Warning states:

Package Uninstall: Missing manifest file.

Next week is totally fine. Not a rush whatsoever. Thanks very much.

Jenn :)

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