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SecuriImage captcha image not displaying

2 years 1 month ago #26064 by chankins
Hi. I have the SecuriImage Captcha installed.
However, it indicates a broken image.
See attachment:


Thanks,
Charley
Attachments:

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2 years 1 month ago #26066 by support
Dear chankins,

Can you please provide a direct link to your form, so I can take a closer look?

Best regards,

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2 years 1 month ago #26067 by chankins

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2 years 1 month ago #26068 by support
Dear Charley,

We are getting a 403 Forbidden error on this page:
plugins/captcha/securimage/lib/show.php

Do you use any Web Application Firewall, such as AdminTools? If so, please allow direct access to the file mentioned above in the Firewall settings.

Best regards,

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2 years 1 month ago #26069 by chankins
I have Admin Tools, but I don't see anything in it about a Firewall.
Can you help clarify that for me?

Thanks,
Charley
Attachments:

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2 years 1 month ago #26070 by support
WAF is included in the PRO package only, but I made a mistake it's related to the .htaccess maker in the PRO package.

Do you have any other security measures or made any changes to the .htaccess file to block any direct access to any other PHP file?

Best regards,

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2 years 1 month ago #26071 by chankins
No, nothing in my .htaccess file like that.

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2 years 1 month ago #26072 by chankins
I will check with my hosting provider to see if anything in their firewall could be causing it.

Thanks,
Charley

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2 years 1 month ago #26073 by support
Charley,

Ok. Let me know if there's anything else I can help you with.

Best regards,

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