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× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
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{loadposition XXX} not loading in Misc Info

10 months 2 weeks ago #26919 by tapiochre
Hi Allon

Hope all is well.

I'm struggling to load a simple Custom Module with text that I want to schedule/publish on the Contact Form page within the Misc Info 'page'.

The Custom Module is set for Prepare Content : Yes (for good measure).

I have enabled "Process Content Plugins" in the CE >> Options >> Contact Form settings as per pervious emails to others and can confirm this value is showing as Use Global = Yes in the contact itself.

Despite these correct settings, the page shows the {loadposition XXX} text :(

Any ideas as to how to get this baby to work as hoped?

Cheers
Chris

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10 months 2 weeks ago #26920 by support
Dear Chris,

I couldn't reproduce the issue locally, but I've made some changes that might fix it for you. I' ll send a file to your email in a couple of minutes.

If the problem persists, please tell me:
1. which Joomla and CE versions you are using
2. How you are loading the Contact Page? Plugin, Module, Menu item

Best regards,

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10 months 2 weeks ago #26922 by tapiochre
Hi Douglas

Many thanks for the support on this one.

I received the HtmlView.php file but oddly when I use FTP to reach the components/com_contactenhanced folder, there is no /src folder visible!

Folders in this path are:

/Helper
/assets
/controllers
/formfields
/helpers
/langauge
/layouts
/models
/views

I just check i am running J3.10.11 on this site with CE 3.13.1 installed (and reinstalled!)

Suggestions welcome!
C

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10 months 2 weeks ago #26923 by support
Dear C,

I assumed you were using Joomla 4.

How you are loading the Contact Page? Plugin, Module, Menu item

Best regards,

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10 months 2 weeks ago #26924 by tapiochre
Hi there

I’m loading via a menu item (Single contact).

The {loadmoduleid nnn} or {loadposition abc} is in the Misc Info field.

Not tried it in the Additional Info fields yet.

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10 months 2 weeks ago #26925 by support
Dear Chris,

I couldn't reproduce this issue locally.

Is the Contact's "Contact Form > Process Content Plugins" set to Use Global or Yes?

Can you create a full backup and provide super administrator access to your page, so I can better investigate this issue?

Best regards,

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10 months 1 week ago #26926 by tapiochre
Hi Douglas
It looks like I wasted your time. While I thought I had set Contact Form > Process Content Plugins" set to Yes, I found it was not set at all.

Having set this to Yes, the module component now displays as expected.

Sorry!

C

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10 months 1 week ago #26927 by support
Dear Chris,

I'm glad it was solved!

Did you see our other extensions? One of them might be useful to you ;-)

Best regards,

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