Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
Product page | Documentation Page

blank page

15 years 2 weeks ago #53 by formad
Hi there jus bought contact enhanced but i'm getting a page on the frontend where my template dissapears.

kind regards matthijs

Please Log in or Create an account to join the conversation.

15 years 2 weeks ago #54 by douglas
Dear Matthijs,

Is your site online? What's the URL?
This shouldn't happen, and you are the first one that reported this error for Contact Enhanced.

Regards,

Please Log in or Create an account to join the conversation.

15 years 2 weeks ago #55 by ogarcia
I have the same problem, I purchased the component an hour ago and my template just disappeared when I want to see the contact I created.

This is the link to the contact I am having problems: www.auroratechplus.com/index.p...ced&view=contact&id=1&Itemid=6

I deactivated the default Contact component that comes with Joomla and I Activated of course Contact Enhanced. Am I doing something wrong?

Thank you,
Otto Garcia.

Please Log in or Create an account to join the conversation.

15 years 2 weeks ago #56 by douglas
I sent a fix by email to both of you.

Otto already uploaded the fix and the component is working as supposed to!

Matthijs, did you upload the files that I sent? Did it work?
I hope it does! I'm going on a trip and I won't be back until Monday. So if you have any other problem with this extension, please report ASAP.

Regards,

Please Log in or Create an account to join the conversation.

15 years 2 weeks ago #57 by formad
think we have time difference, just wake up, i'm gonna try it today, thanks voor the support enjoy youre trip, if it's not working i'll leave a message in this thread.

kind regards matthijs

Please Log in or Create an account to join the conversation.

15 years 1 week ago #58 by formad
Hello there, when i try to install the component getting this error, no xml setup file.

Kind regards matthijs

Please Log in or Create an account to join the conversation.

15 years 1 week ago #60 by douglas
Dear Matthijs,

Even though you should just upload the file that I sent, this package should install without any problems;
Did you uninstall it first?

Regards,

Please Log in or Create an account to join the conversation.

15 years 1 week ago #61 by emaxon
Hello,

Can you provide me with the same instructions? I am able to get a page to appear with the contact category but cannot get it to appear with the contact fields.

Thanks,
Evan

Please Log in or Create an account to join the conversation.

14 years 10 months ago #313 by micu
Hello,
I'm having the same problem as Evan..
I just bought the Contact Enhanced an hour or so ago, and I've installed it the usual way (in Joomla 1.5.10), following the instruction video provided here on the site.
I'm able to get the contact category page to appear, but not the contact fields, even though I have created both categories, contacts and custom fields. (..and of course menus to go with them.) All that appears when I click the link(s) created, is the title of the form. No fields.
I tried to install the simple contacts form that comes with Joomla, and that works fine.

I'm not sure what I'm doing wrong..

Please Log in or Create an account to join the conversation.

14 years 10 months ago #314 by douglas
Dear Micu,

This shouldn't happen!
What is your website URL?

Regards,

Please Log in or Create an account to join the conversation.

14 years 10 months ago #315 by micu
Thank you for your quick reply.

Here is the URL:
www.micudesign.com/

Please Log in or Create an account to join the conversation.

14 years 10 months ago #317 by douglas
Dear Camilla,

I see that your form 2 is working, what have you done different from form 1?

Regards,

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback