Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

Problem with Ajax Contact

10 years 1 month ago #16816 by douglas
Dear Iorbita,

755 should be fine and now that I'm thinking about it shouldn't really matter.

I'm inspecting the code and I see that Joomla throws this error (404 - Component not found) when the path to the component main file does not exists (in this case the file is /components/com_ajax/ajax.php) OR when the component is disabled.

Can you go to Extensions -> Extension Manager -> Manage, filter by component and search by Ajax and make sure the Ajax Component is enabled?

Best regards,

Please Log in or Create an account to join the conversation.

10 years 1 month ago - 10 years 1 month ago #16817 by iorbita

Can you go to Extensions -> Extension Manager -> Manage, filter by component and search by Ajax and make sure the Ajax Component is enabled?


…you mean the module Ajax Contact , there is no Ajax Component :dry:

Please Log in or Create an account to join the conversation.

10 years 1 month ago #16818 by douglas
Dear iorbita,

That's odd. You should see an extension called "Ajax Interface", which is a Joomla core component.

Are you sure you are using Joomla 3.2?

Best regards,

Please Log in or Create an account to join the conversation.

10 years 1 month ago - 10 years 1 month ago #16819 by iorbita
… you're right, in my other site I have two more items with the word ajax.
I'm on version 3.2.2, how is possible?... very strange
I'll upgrade to version 3.2.3, maybe something will change?

Please Log in or Create an account to join the conversation.

10 years 1 month ago #16820 by iorbita
… I've upgraded but the Interface Ajax Component is still not there :huh:
How to install this component?

Please Log in or Create an account to join the conversation.

10 years 1 month ago #16821 by douglas
Dear Iorbita,

Please install the Ajax Interface component, attached.

Best regards,

This message has an attachment file.
Please log in or register to see it.

Please Log in or Create an account to join the conversation.

10 years 1 month ago #16822 by iorbita
IT WORKS :)
...but what do you think that this component was not there?
Do I need to install the other "packet" (see my previous screenshot) of Ajax Contact?

Thank you very very very much for your assistance, I really appreciate ;)

Please Log in or Create an account to join the conversation.

10 years 1 month ago #16823 by douglas
Dear iorbita,

If you delete the Package it will uninstall the module and SecurImge plugin.

Best regards,

Please Log in or Create an account to join the conversation.

10 years 1 month ago #16824 by iorbita
...but the "Ajax Contact" package is not present in the list of extensions.
Do I need to uninstall and reinstall the Ajax Contact extension?

Please Log in or Create an account to join the conversation.

10 years 1 month ago #16833 by iorbita
Hello again Douglas :whistle:
...the email verification field doesn't work or maybe you forgot to create a rule? I can write anything and the message is sent anyway.
Another thing. After the complications of the other days I reinstalled your extension but I still have not the package Ajax Contact installed.

Thank you

Please Log in or Create an account to join the conversation.

10 years 1 month ago #16834 by douglas
Dear Iorbita,

Can you provide a direct link to the form, so I can take a look?

The Package install is no longer needed because Ajax Contact and the Captcha plugin are installed separately now.

Best regards,

Please Log in or Create an account to join the conversation.

10 years 1 month ago #16835 by iorbita
… do you need an access to the backend?

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback