Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

Emails not sent.

9 years 3 weeks ago #18861 by williams
Joomla 3.4
Ajax Contact 3.3.1
server OS: Linus
php: 5.3.23

I just updated the website alabamaeyeclinic.com with the latest Joomla and Ajax Contact. Now whenever I submit the form on the contacts page I get sent to the home page and I never receive the email. In the firebug console I will sometimes get the following error when the page loads:

TypeError: $(...).validate is not a function
www.alabamaeyeclinic.com/contact-us
Line 90

Please Log in or Create an account to join the conversation.

9 years 3 weeks ago #18865 by douglas
Dear Williams,

I guess there's something wrong with your template, because it's working with Joomla core protostar template:
www.alabamaeyeclinic.com/contact-us?template=protostar

Your template seems to be loading it's own jQuery version < www.alabamaeyeclinic.com/templ...arp/libraries/jquery/jquery.js >. Please ask your template developer to use the jQuery version included in Joomla source code in order to avoid problems with other extensions.

Best regards,

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback