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ajax contact form stopped working

7 years 4 months ago #22602 by radovanvoic7
Hello

I have installed this module long time ago when it was free and it stopped working. I bought today your licence but I would like to know is there way to update it without losing my custom forms and FR translation that i did? Is my Joomla 3.2.3 old ? or php 5.5 is not compatible ?

Please help.


module version from current web site AjaxContact | Site | Module | 3.2.3 | 13-Mar-2014 | Douglas Machado
System Information
PHP Built On Linux webm288.mp.ha.ovh.net 3.14.79-grsec-hosting-web-3.14 #1 SMP Thu Oct 20 14:47:42 UTC 2016 x86_64
Database Version 5.5.52-0+deb7u1-log
Database Collation utf8_general_ci
PHP Version 5.5.35
Web Server Apache
WebServer to PHP Interface fpm-fcgi
Joomla! Version Joomla! 3.2.3 Stable [ Ember ] 6-March-2014 14:30 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.98 Safari/537.36

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7 years 4 months ago #22603 by support
Dear radovanvoic7,

That's odd. Ajax Contact was never free.

When you update Ajax Contact only the files will be updated, therefore you shouldn't loose any module configuration. Ajax Contact installation package does not have a French translation, so your language file will not be overwritten. By the way, can you please send the French Language file, so we can include it in the source code?

Best regards,

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