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Ajax Contact not sending email in Chrome/Mac OS

12 years 6 months ago #8343 by rmontejano
Hello,

We´re experiencing problems when using Ajax Contact in Mac OS 10.5.8 with Chrome 14.0.835.

The form loads ok and the JS validation works perfectly, but when clicking "Send", neither the Security question (Mathguard) is checked nor the mail is sent. The "loading" image appears, but it stays forever and no message is shown (error or success).

However it works perfectly in every other browser we´ve checked! (Mac: Firefox , Safari, Opera and Windows: IE8, Chrome, Firefox).

Could you please help us with this?

Thanks in advance!

Best regards,
Roger.

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12 years 6 months ago #8345 by douglas
Dear Roger,

That's a very odd thing. Are you using the latest version?

Best regards,

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12 years 6 months ago #8346 by rmontejano
Hello Douglas!

Yes, it´s quite strange. We´ve checked it and Chrome is updated to the latest version available (14.0.835). Looking at AJAX contact change log we are also using the latest version of the module (1.5.7.6)?

Maybe something in the JS?

Thanks!
Roger.

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12 years 6 months ago #8347 by douglas
Dear Roger,

You are running a very old version which makes it hard for me to debug.
Please upgrade it to 1.5.8.4. This might have been already solved.

Best wishes,

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12 years 6 months ago #8348 by rmontejano
Hello Douglas!

Ok, we´ll do that, many thanks!

Regards,
Roger.

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