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Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

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Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

Problems to send!

12 years 5 months ago #8593 by fotoklippet
I have a big problem and it is when you filled in all fields and press send email, it stands only and spins and nothing happens I have the newest version of ajax and I use joomla 1.7 what is it that is wrong. I have also installed the module TV times but keep getting the same error ....

sdasd sadasdadadasd

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12 years 5 months ago #8595 by douglas
Dear fotoklippet,

Please provide a direct link so I can take a look.

Best regards,

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12 years 5 months ago #8596 by fotoklippet

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12 years 5 months ago #8597 by douglas
Dear fotoklippet,

This is happening because there is no Email Custom field set up.
You do have one Custom Field set as Text field with email validation, but that's not the Email Custom Field. You just have to change that and it will work.

Best regards,

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12 years 5 months ago #8598 by fotoklippet
How do you mean? I've tried it you mean if I understand right???

sdasd sadasdadadasd

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12 years 5 months ago #8599 by douglas
Dear fotoklippet,

Go to Extensions -> Module Manager, search for the Ajax Contact module and edit it;
Under the Custom Field Options please change the "Field Type" of your email Custom Field to Email and click on the Save button;

I hope I was clearer. ;-)

PS: then, do not forget to clear the Joomla and browser's cache.

All the best,.

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12 years 5 months ago #8600 by fotoklippet
I have now done what you said look like but it does not work or I get it yet???? If you want I can send you my login details so you can help me and make the right to bring this to them tomorrow.

sdasd sadasdadadasd

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12 years 5 months ago #8601 by douglas
Dear fotoklippet,

Please create a full back up and provide an administrator account so I can take a closer look.

Best wishes,

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12 years 5 months ago #8602 by fotoklippet
Have you received my email yet???

sdasd sadasdadadasd

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12 years 5 months ago #8604 by douglas
Dear fotoklippet,

I just sent an email to you with a possible fix.
Please let me know whether it fixes the issue for you, so I can update the package.

All the best,

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12 years 5 months ago #8605 by fotoklippet
Hi there!
Now I have uploaded the files you sent and it works so that you get the text: (Thank you, your message has been sent. We will be getting back to you shortly.) But I get no mail I checked my spam and there is they do not either. So I do not know what the problem might be.

sdasd sadasdadadasd

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12 years 5 months ago #8607 by douglas
Dear fotoklippet ,

That night be a different problem. Do you get emails from Joomla core Contact component? Actually that's not a problem, but a mail server security against spammers;
Please read the article below, specially item number 5:
ideal.fok.com.br/joomla-extens...emails-are-not-being-sent.html

Setting the mailer to SMTP usually solves all mailer errors;

Best wishes,

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