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Module: Ajax Contact don't work.

12 years 4 months ago #9088 by lino75
Hi my Ajax contact don't work.
When I push the send mail button I have always a spinning wheel... Can you help me please?
Other question:
It's possible change the description of "Enter a message" with an italian translation?

thx

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12 years 4 months ago #9089 by douglas
Dear lino75,

It might be a javascript incompatibility. Please read this article:
ideal.fok.com.br/joomla-extens...avascript-incompatibility.html
If the problem persists, please provide a direct link so I can take a closer look.

Translation:
Open this file: [Path to Joomla]/language/en-GB/en-GB.mod_ajaxcontact.ini
Translate it to: [Path to Joomla]/language/it-IT/it-IT.mod_ajaxcontact.ini

Best regards,

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12 years 4 months ago #9093 by lino75
Sorry I have always a problem, I'm not good for this... can you help me?

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12 years 4 months ago #9095 by douglas
Dear Lino,

Help with what? Translation or error?
Please provide a link,

Best regards,

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12 years 4 months ago #9097 by lino75
both problems. for the translation I created the file en-IT.mod_ajaxcontact.ini
and put in the [Path to Joomla]/language/it-IT/it-IT.mod_ajaxcontact.ini after translated .. I deleted the cache ... but nothing .. You must enable some field on the form? ... Instead I think the first problem of not being able to do so.

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12 years 4 months ago #9099 by lino75

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12 years 4 months ago #9101 by douglas
Dear Lino,

I'm not sure what's the problem yet, but please change the "Cellulare" Custom Field type to "Text" instead of "Name" and set the Custom Field type of E-Mail field to "Email";
Once you do that, please contact me again.

Regarding the translation:
I see you are using Joomla 1.5, so the correct filename should be it-IT.mod_ajax_contact.ini

Best regards,

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12 years 4 months ago #9109 by lino75
Hi, translation now is ok... but I'have again the problem to send the message.... always spinning wheel. I made the corrections suggested, but nothing..

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12 years 4 months ago #9111 by douglas
Dear Lino,

For some reason it is not submitting the form correctly.
Can you please create a full backup and then provide an administrator account so I can take a closer look?
You can send the account details using the Support -> Contact form.

Best regards,

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12 years 4 months ago #9112 by lino75
ok I send it. tnx

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12 years 4 months ago #9113 by douglas
Dear lino,

Did you get the email I sent to you?

Best regards,

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12 years 4 months ago #9120 by lino75
Hi, sorry but yesterday I don't had time to reply...
today i must reinstall the web site because I have it a little trouble...
this morning's mail module work properly ... unfortunately now reinstalled everything you need to restore any changes made ​​.. Now I reinstall all, also the module.. but nothing... yesterday you make some changes?

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