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SecureImage not working

9 years 7 months ago #17694 by karakasdesign
In our testing we cannot get the SecureImage to work on Windows or Mac machines. Clicking on the Audio icon, the icon spins but nothing happens.

Tested on all browsers with no success
Attachments:

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9 years 7 months ago #17695 by douglas
Dear karakasdesign,

Can you please provide a direct link, so I can take a closer look?

Best regards,

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9 years 7 months ago #17697 by karakasdesign
You can check on a test version of the site here:
lldc.karakasstaging.be/

Navigate to "Spread the word" and click on the mail icon to see where we have integrated the SEcureImage
Attachments:

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9 years 7 months ago #17698 by douglas
Dear karakasdesign,

I've never had this problem before.

Are you using the latest SecurImage version?
If so, Can you please open the file \plugins\captcha\securimage\securimage.php
Find:
JURI::base(true)
and replace with:
JURI::base()

Best wishes,

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9 years 7 months ago #17701 by karakasdesign
Still not working, in windows system the flash sending a different URL.

Can you check the attached.
Attachments:

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9 years 7 months ago #17703 by douglas
Dear karakasdesign,

Can you please reply my first question?
Are you using the latest SecurImage version?


Best regards,

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9 years 7 months ago #17704 by karakasdesign
I presume that I am using the latest version as I downloaded it only 3 weeks ago. Is there an update since then?

If so do I need to download the files again or just the update?

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9 years 7 months ago #17705 by karakasdesign
We are using the latest file, but the problem is that flash sending different URL for playing audio in windows system.

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9 years 7 months ago #17706 by douglas
Dear karakasdesign,

That's odd. I've never had this problem before.
Can you please create a full backup and provide FTP access to /plugins/captcha/securimage/? I'll try to figure this out latter today.

You can reply to this forum post notification EMAIL with the FTP credentials OR send use the Support -> Contact Form;

Best regards,

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9 years 7 months ago #17707 by karakasdesign
Attached is the folder SecureImage that you requested. Is this ok?

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9 years 7 months ago #17708 by karakasdesign
You can find the file here:
demo.karakasstaging.be/secureimage/

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9 years 7 months ago #17710 by douglas
Dear karakasdesign,

What I meant is if you can provide FTP access, so I can perform some tests.

Best regards,

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