Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

fix for iframe scrolling issue in Safari for Mobile

6 years 4 months ago #19393 by taghioff
Dear Douglas

I tracked down the files, and followed your instructions, thanks.

honolulu.directrouter.com/~sams/

It is now working for the iPad scrolling, so that is fixed, thankyou.

One small problem remains, the second instance of the plugin is not showing (see attached screenshot). It should show the measurements form on popup.

Do you have any idea why the second instance of the plugin is not loading?
Attachments:

Please Log in or Create an account to join the conversation.

6 years 4 months ago #19395 by douglas
Dear Daniel,

I have implemented the required changes, so you can use the CE Feedback copy.

I'll send it to your email in a few minutes.

Best regards,

Please Log in or Create an account to join the conversation.

6 years 4 months ago #19398 by taghioff
Hi Douglas

We are getting there...

I followed your instructions, but now the first cefeedback (for contacts) is not showing.

honolulu.directrouter.com/~sams/

Is there any way to finish up this implementation? Possibly in a consolidated / tested form? I really appreciate your ongoing efforts ( you have been really conscientious, thanks) but this fix will be most useful to me and others in a packaged and tested form, and since we are nearly there already...

Anyways, I understand you must also have lots of other time constraints.

Regards

Daniel

Please Log in or Create an account to join the conversation.

6 years 4 months ago #19399 by douglas
Dear Daniel,

I've noticed there's a javascript error in the browser's console when I access your website. This error might be causing the current issue with the Feedback tab.

This javascript error is caused because the file media/mod_zentools/js/zentools.js is loaded before jQuery. Please contact the mod_zentools developer to fix this for you.
Once this is fixed CE Feedback should work. Let me know if it doesn't work.

Best regards,

Please Log in or Create an account to join the conversation.

3 years 4 months ago #24084 by JakeTse
I am still having the issue in Safari. I tried following the method but it wasn't solved. I did that on different iPhone and https://www.cfone.net/apple-ipad-models-generations.htmliPad models . Does this have something to do with the iOS version? I will test it with different iOS versions later when I am back to office.

Please Log in or Create an account to join the conversation.

3 years 4 months ago #24087 by support
Greetings,

This is a 3 year old thread. Are you using the latest version?

There's no subscription linked to username. Please contact us from the same account you've used to purchase.

Best regards,

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback