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Joomla 2.5 Installation Error & Solution

12 years 1 month ago - 12 years 1 month ago #10264 by douglas
Greetings,

An user has reported an error and it's fix to me by email and I want to share with you all! ;-)

When he tried to install Joomla was throwing the following errors every time.:

Another menu item with the same parent has this alias
Error building Admin Menus


REPORTED SOLUTION:
Using PHPMyAdmin
1. Look for the com_moofaq id in the #__extensions table;
2. In the #__menu database table look for MooFAQ and add the id - also change published from 0 to 1.

Note: replace #__ for your database table prefix;

EDIT: I've had this problem installing another extension and this post below solved the problem;
forum.joomla.org/viewtopic.php?p=2553535#p2638090

All the best,

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11 years 7 months ago #12181 by douglas
Another user reported that running this SQL query below and installing the extension again solves the issue;
DELETE FROM `#___menu` WHERE link LIKE "%com_moofaq%" AND client_id = 1;

PS: Do not forget to replace #__ with your database table prefix;

All the best,

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