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Can't delete a FAQ -- it'still appearing even after the article has been deleted

6 years 2 months ago #21062 by arfenton
We created two test FAQ's when we first installed your plugin. Then we deleted the articles but they still appear on the front end. At this point we can't figure out how to get rid of them, because the articles no longer exist, so we can't even edit them to say something else. Help!

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6 years 2 months ago #21063 by support
Dear arfenton,

Did you clear all caches?

Are you logged in as a Super Administrator, Administrator or as a Publisher?

When you delete an Article it actually goes to the Trash can. You have to filter by Trashed items and them remove from Trash in order to remove Content Articles completely.

Trashed items will continue to display for users with Edit rights.

Best regards,

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