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× Frequently Asked Questions using Joomla content articles. iFAQ (former MooFAQ) is a FAQ Component for Joomla!™ which uses jQuery and Bootstrap to load Joomla Articles in Accordion format.

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iFAQ

6 years 11 months ago #23174 by dh12355
I dont understand to use iFAQ.

I have installed it and i see the button in Editor.
But i dont know the steps to display it.

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6 years 11 months ago #23175 by support
Dear dh12355,

iFAQ was designed to work with Joomla Content Articles, this way you can use your current articles database to display your FAQs or any other content type.

If you don't have a the FAQ content in Joomla Content Articles, then you need to create a category or your FAQs and add a different content article for each one of the FAQs.
Then you can either display the FAQs as a menu item or add to an article using the plugin.

For Content Plugin instructions, please read:
idealextensions.com/joomla-ext...oofaq-to-content-articles.html

For more information read:
idealextensions.com/joomla-ext...n/14-moofaq-documentation.html

If you have any further question, please do not hesitate to ask.

Best regards,
Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

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6 years 11 months ago #23177 by dh12355
i have installed only iFAQ Pro for Joomla 3.3 - 3.6 and newer
Is it necessaryto install MooFAQ Pro for-Joomla 2.5 and 3.3 also?

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6 years 11 months ago #23178 by support
Dear dh12355,

No. MooFAQ is the old version and no longer supported. It is also included in the download zip file because some users are still using outdated Joomla versions.

Best regards,
Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

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6 years 11 months ago #23179 by dh12355
i have add a Menu entry with category and select a category FAQ how i have add before.
i have add two normal articles in category FAQ but i dont know how it displayed.

hellasphone.mybestfinder.com/index.php/apantisis1.html

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6 years 11 months ago #23180 by support
Greetings,

I believe you have added the {ifaq} syntax inside those articles, that's why they are not displaying. You cannot have one iFAQ inside another. If you do have the {ifaq} tag inside those article you want to display as an faq item, them remove the {ifaq} tag and it will correctly display the articles.

I see it is working properly if we use another category:
hellasphone.mybestfinder.com/i...n=com_ifaq&view=category&id=11

Best regards,
Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

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6 years 11 months ago #23181 by dh12355
ok. i see.

When i change category id to 37 for FAQ it works hellasphone.mybestfinder.com/i...n=com_ifaq&view=category&id=37

But i have add a menu entry ( see screen ) .

Is this entry wrong?
Attachments:

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6 years 11 months ago #23182 by support
Dear dh12355,

I see. that's because you have added a Categories menu item not a Category menu item.

When you add an iFAQ Categories menu item type you must add a category with children categories.

Just change the menu type to iFAQ -> Category and it will work correctly.

All the best,
Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

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6 years 11 months ago #23183 by dh12355
ok. thanks a lot it works now!
Have a nice weekend!

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