Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

× Frequently Asked Questions using Joomla content articles. iFAQ (former MooFAQ) is a FAQ Component for Joomla!™ which uses jQuery and Bootstrap to load Joomla Articles in Accordion format.

Product Page | Documentation Page

Problem with Read more, collapse & expand buttons / ‘No results were found’

4 years 2 months ago #25423 by NMX
Hello,
See my homepage : www.emploisenior.net (bottom page).
Problem 1 : 'Read more' button doesn't appear on my module even if it is correctly set-up in Components > IFAQ > options.
Problem 2 : Same for collapse / expand buttons which do not appear also even if it is correctly set-up in Components > IFAQ > options.
Problem 3 : And sometimes : message ‘No results were found’ on the module ! with Firefox / Chrome / Safari (no articles are displayed at all in these cases).
Is there something wrong with my configuration ?

This message has an attachment file.
Please log in or register to see it.

Please Log in or Create an account to join the conversation.

4 years 2 months ago #25424 by support
Greetings,

Thank you for contacting us today.

1. The Read More button works just like it works in Joomla Content Articles, it will only display when enabled and if you have added the Read More button in the article edit page between two paragraphs.

3. The ‘No results were found’ message will only display if there are no content items in the category OR if there are no Categories in the category (if you chose the Categories view). This usually happens when you select the Categories View in the module options when you really wanted the Category view.

2. I'm investigating the "collapse & expand" issue and I'll get back to you on that. Please wait for our reply.

Best regards,

Please Log in or Create an account to join the conversation.

4 years 2 months ago #25425 by support
2. As for "collapse & expand" we've removed this feature from the module because most of the users didn't want it and the way the module is built it would be complicated to maintain it as optional only in the module.

A simple workaround will be to use the Joomla core Custom Module with the iFAQ Content Plugin.
  1. Go to Extensions » Modules » New, then select "Custom".
  2. Click on the Add iFAQ button
  3. Configure your FAQ and click on the Add FAQ button.

  4. Assign the module to the desired menu items and module positions, save it, then clear the cache and reload the page
Attachments:

Please Log in or Create an account to join the conversation.

4 years 2 months ago #25427 by NMX
Many thanks for your support !

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback