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Ajax / Javascript problem

2 years 4 months ago #25946 by FlyingMarkus
Hello everybody,

If I put the frequently asked questions in my voucher description you can no longer select the pictures from the voucher.

Video:


What is the problem?

Best regards,
Markus

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2 years 4 months ago #25947 by support
Dear Markus,

I don't have VirtueMart installed, so can you please provide a link to a page where IFAQ plugin is enabled, so I can take a closer look?

Best regards,
Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

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2 years 4 months ago #25948 by FlyingMarkus
Hello Douglas and thanks for the answer!

Yes here is the link: www.deutsche-mitflugzentrale.de/geschenkgutschein

You cannot select the images if ifaq is active in the description on this page.

You can switch between the images on this page without ifaq in the description: www.deutsche-mitflugzentrale.d...henkgutschein/rundflug-details

Best regards,
Markus

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2 years 4 months ago #25949 by support
Dear Markus,

There are a couple of javascript errors on your site (even without iFAQ) that might be causing this issue. See screenshot.
i.imgur.com/1rqAZn2l.png

As you can see in the screenshot, one of the errors is related to supersubs and your template is loading this script: /templates/fashionshop/js/supersubs.js

The second error might be due to the fact that your site is loading 2 different versions of the jQuery Library 1.8 and 3.2.1.

The screenshot was for the page without iFAQ. Also, iFAQ does not include any different jQuery version, it just uses Joomla core framework to call jQuery.

Solving these errors might fix the issue, but let me know if the problem persists after fixing them.

Best regards,
Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

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  3. Ideal Joomla Extensions
  5. Component: iFAQ - Frequently Asked Questions
  7. Ajax / Javascript problem
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