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Error: 404 - Category not found

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8 years 8 months ago #21393 by support

Replied by support on topic Error: 404 - Category not found

Dear Carla,

I couldn't reproduce this issue locally.

I'll create a new package with a few changes and will send it to you in a couple of minutes. Then let me know if the problem persists.

Best regards

Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

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8 years 8 months ago #21392 by carla

Replied by carla on topic Error: 404 - Category not found

Sorry wrong screenshot, could you remove the previous one?

Schermafbeelding2016-05-16om18.56.49.png

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8 years 8 months ago - 8 years 8 months ago #21391 by carla

Replied by carla on topic Error: 404 - Category not found

I am not using a menu item. As I said, I am simply placing the module (category view) on the homepage. That's it. We are currently developing and working on the website which has to go live tonight. So a full backup and waiting for you to fix the problem is not an option.

I have the module on different places on the website with no problems at all, but on the homepage the page is thrown. Can it have something to do with the fact that the homepage shows only the special articles? Which is kind of normal so that would be strange.

Last edit: 8 years 8 months ago by support. Reason: Remove Attachment per user request

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8 years 8 months ago #21389 by support

Replied by support on topic Error: 404 - Category not found

Dear Carla,

Are you using the Category or the Categories view / Menu item?

Can you please create a full backup and provide administrator account, so I can take a closer look? You can send the account credentials to us using the Support -> Contact form.

Best regards,

Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

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8 years 8 months ago #21388 by carla

Replied by carla on topic Error: 404 - Category not found

Dear support,

It's yes to all of the above.

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8 years 8 months ago #21387 by support

Replied by support on topic Error: 404 - Category not found

Dear Carla,

Are you using the latest version?
Did you configure the module in order to display a category? Is the category enabled it's Access level set to Public?

Best regards,

Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

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