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Partial characters from word list

1 month 2 days ago #25049 by waitz
I am using my own word list (ANSI txt file), and when I refresh the captcha, approximately every 5th time I see only a partial word from the word list, and if I enter these characters the captcha is not accepted.

Is this a bug or something in the word list that is not correct?

Thank you for your help
Rajan

Kristian Rajan | Joomla! 3.7.5 | Contact Enhanced 3.8.2

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1 month 2 days ago #25050 by waitz
PS: Address of the contact form: humaniversity.com/contact

Kristian Rajan | Joomla! 3.7.5 | Contact Enhanced 3.8.2

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1 month 2 days ago #25051 by support
Dear Rajan,

Try adjusting the Image Height, Image Width and Font ration/size plugin settings

Let us know if the problem persists.

Best regards,

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1 month 2 days ago #25052 by waitz
Thanks Douglas, I have tried to adjust the settings, and I am afraid that the problem persists. It doesn't just cut of long words, but can remove all but one character, and I also experience that it is showing characters that are positively NOT part of the word list, like these:



Kristian Rajan | Joomla! 3.7.5 | Contact Enhanced 3.8.2
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1 month 1 day ago #25053 by support
Dear Kristian,

That's odd.

Can you create a full backup and provide administrator access so I can take a closer look?

You can send the user credentials using the Support -> Contact form.

Best regards,

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