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Plugin only working with disabled cache?

11 months 2 weeks ago #26894 by Dennis Helm
Hi Folks,

my client reported that the Securimage Plg does not work (although it shows up...) on the normal joomla user registration form.
I´ve made some tests and found out that when disabling normal joomla caching mechanism it works as expected.
Is there a workaround or some more Information on this issue?

Thanks a lot,
Dennis

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11 months 2 weeks ago #26895 by support
Dear Dennis,

That's odd.

Which SecurImage and Joomla versions are you using?
Which cache level are you using? Conservative or progressive?

Best regards,

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11 months 2 weeks ago #26897 by Dennis Helm
Hi Douglas,

conservative caching.
Joomla 4.3
Site Plugin 4.2 13.09.2022

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11 months 2 weeks ago #26899 by support
Dear Dennis,

It's working locally, so it might be something specific to your website.
Is there any javascript error on the console?
Can you provide a direct link to the form where SecurImage is assigned?

Best regards,

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11 months 2 weeks ago #26901 by Dennis Helm
Hi Douglas,

i´ve recorded a Screencast where i show you the Problem:
app.screencast.com/PWxKpAGtJ0gZz

You can try by yourself and make a registration:
ife-hamburg.de/mein-ife

I also can send you Admin Credentials if you get me your PM Adress.

Thanks,
Dennis

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11 months 2 weeks ago #26902 by support
Dear Dennis,

When I try to access your site I get:
403: Access Forbidden
Your location (BR) has been disallowed.

Best regards,

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11 months 2 weeks ago #26903 by Dennis Helm
Fixed Please try again!

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11 months 2 weeks ago #26904 by support
Dennis,

Is Caching enabled? I'm not able to reproduce this issue. See screencast:
watch.screencastify.com/v/rIQYAzRXVRqz5xZlFvaU
The following user(s) said Thank You: Dennis Helm

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11 months 2 weeks ago #26905 by Dennis Helm
Hi Douglas,

this is weird: I also was able to add a new Account now. Really got no clue on this.
But thanks anyway for your helping! Superb reaction time!!
Dennis

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