Before installation:  Joomla comes with a core program for contacts.  You must first set up users.  To do this, go to the "Control Panel".  Select "User Manager".  Now, add the users you will need for your contact form(s).

Log in to Joomla's Administrative area.

Select "Extentions"

Select "Browse Files"

Select the package file you have just received by email.

Select "Upload and Install."

Once the program is installed, choose "Components"

Scroll to "Contact Enhanced"

You must first set up categories.  Choose "Categories"

When the category screen appears, in the upper right corner, choose "New".

 

 

For the "Title", type in "Sales Department".

Save the category.

 

Again, select "New" and for the "Title", type in "Support".  Save the category.

You now need to set up your contacts.

Go to Components > Contact Enhanced > Contacts

Select "New"

In the "Name" field, type in:  Pre-sales Questions

In the "Category" field, select Sales Department.

In the "Linked to User" field, choose your preferred contact person.