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Cookies used on our site

A "cookie" is a small text file stored on your computer by web sites you have visited. Cookies are used to provide the visitors of web sites access to different features and functionalities. The information contained in the cookie can be used to monitor the way you are using the Internet. According to the European Union's e-privacy directive all of our visitors must have access to information which declare that this site is using cookies and describe the reason they are used. Visitors must also consent to the use of these cookies.

This web site is using the following cookies:

Cookie name Purpose Type
f364c93a6fa50d28b7203a8e527ac28c Session ID cookie. Used by our site's software (Joomla!) to identify your current session and allow logging in to our site, remember which country you selected to view prices for etc. Mandatory
joomla_user_state Used by our site's software (Joomla!) for purposes of logging into our site. Mandatory
plg_system_eprivacy Used to remember whether you have consented to using cookies on our site Mandatory
joomla_remember_me_* On login if you choose remember you, this cookie will be created so you won't have to log in everytime you access our website Optional

 

YouTube

This web site makes use of the third party video streaming service "YouTube" to display videos, e.g. in the Videos section of our site. This site is using the "youtube-nocookies.com" domain name to display these videos. Per YouTube's documentation this means that no cookies will be sent to your browser.

Please note that on some older browsers which use Adobe Flash (instead of native HTML 5 video) to stream video it is possible that a different kind of cookies, called "Flash cookies", will be stored on your computer for purposes of allowing you to stream video and keep track of your video preferences e.g. closed captioning, position in the video, volume level etc.

We recommend that our visitors do NOT enable the Adobe Flash plugin on their browsers for reasons of privacy and security. All modern browsers support HTML5 video which is a safer alternative that does not rely on cookies to deliver video.

How to avoid cookies

Our site gives you the option to consent to the use of cookies when you first visit our site. Moreover, you can revoke or give again your consent at any time through the clearly marked controls at the bottom of every page of our site. If you revoke your consent only the cookies marked as Mandatory above will be sent to your browser.

Please note that revoking consent does NOT remove third party cookies from your web browser since there is no technical means to do so (third party cookies are managed by third party sites; as such, IdealExtensions.com has no control over their expiration and presence on your web server). Please remember to delete such cookies manually.

If you prefer to reject cookies by default, you can change your web browser settings to that effect. All major browsers let you either reject cookies by default or ask you if you want to accept cookies. All major browsers allows you to review and / or delete cookies which have been stored on your computer in the past. Moreover, we strongly recommend that you turn on the Do Not Track feature on your browser. For more information please refer to the documentation of your web browser.

Kindly note that rejecting the cookies marked above as Mandatory will make it impossible for you to use our site properly. It will make it technically impossible to log into our site. We would like to kindly remind you that this is not an acceptable reason for a refund since the liability for your inability to use our services lies with you, not us.

Non-legally binding commentary a.k.a. "what to do to protect my privacy and security"

We take your security and privacy very seriously.  We only use cookies for the absolutely essential functions of our site such as logging you in. We do not track you, we don't let others track you on our behalf and have never and never will sell, rent or otherwise give your information to anybody else (unless we are obliged by some law to do so, e.g. giving your invoicing information to our accountant to prepare the tax forms stipulated by law).

Most of the wording in this document is required by the European Union to be present. In our opinion, disabling cookies altogether is an impractical solution. Sure, sites do work without cookies but they are no fun to use: they can't remember who you are, therefore simple things like logging in cannot possibly work. Even the EU recognizes that and considers sessions and login cookies as exempt from its strict privacy laws.

A better, practical alternative which ensures a smooth web experience and a high degree of on-line privacy can be achieved by using the Electronic Frontier Foundation's Privacy Badger extension for most major browsers. On top of that, enabled the Do Not Track feature of your browser. Moreover, use an ad blocker or use the ad blocking features of your browser to dodge advertisements and their potentially tracking behavior (or, worse, delivery of zero day exploits through malicious advertisements). Finally, use a script blocker, such as NoScript, to review the scripts used by various web sites and only accept the scripts coming from the site you are visiting (and its Content Delivery Network a.k.a. CDN where applicable). 

Nom de l'organisation

Privacy Statement for Personally Identifiable Information of Ideal Extensions

IdealExtensions.com (referred to as "we", "us" or "Company") is committed to protecting your privacy and processing your personally identifiable information (referred to as "PII" or "personal data" or "personal information") with transparency. The PII we collect and process depends on the purpose of your visit and the service or services you have purchased or otherwise agreed to receive from us.

This privacy statement for personally identifiable information:

Read more: Privacy Policy

1. INTRODUCTION.

In this Service Agreement ("Agreement"), "you" and "your" refer to each customer ("Customer") and its agents, including each person listed in your account information as being associated with your account, and "we", "us" and "our" refer collectively to Ideal Extensions for Joomla and its wholly-owned subsidiaries (idealextensions.com). This Agreement explains our obligations to you, and your obligations to us in relation to the IdealExtensions.com service(s) or software(s) you purchase. By purchasing or otherwise applying for IdealExtensions.com product(s), you agree to establish an account with us for such services.

2. FEES, PAYMENT AND TERM OF SERVICE.

As consideration for the services/products you purchased, you agree to pay our company the applicable fees set forth on our Web site at the time of your selection, or, if applicable, upon receipt of your invoice from us. All fees are due immediately and are non-refundable, except as otherwise expressly noted.

Unless otherwise specified herein or on our Web site, with the purchase of any service/product you will get six (6) months of FREE updates. There are also two other license periods: One Year and Unlimited (life time). Any renewal of your services with us is subject to our current terms and conditions, including, but not limited to, successful completion of any applicable authentication procedure, and payment of all applicable fees at the time of renewal.

All licenses are subject to the Fair use policy described in this document.

The Unlimited license has free support and free downloads for as long as the product is in production. If for some reason we decide to discontinue the software we will still provide support for another 5 years;

All payments of fees for our services/products shall be made in U.S. dollars, unless state otherwise. Set up fees, if any, will become payable on the applicable effective date for the applicable services. All sums due and payable that remain unpaid after any applicable cure period herein will accrue interest as a late charge of 1.5% per month or the maximum amount allowed by law, whichever is less.

You are allowed to use the extension on more than one domain, however we provide support only for the domain you've registered with us, for the length of your subscription. We currently offer only one subscription plan. However we will be offering other subscription plans in the future.

Both our support system and our forum will check that you have an active license before it allows you to submit a support ticket or post a forum question/read forum answers.

3. ACCURATE INFORMATION

You agree to: (1) provide certain true, current, complete and accurate information about you as required by the application/registration process; and (2) maintain and update according to our modification procedures the information you provided to us when purchasing our services/products as needed to keep it current, complete and accurate. We rely on this information to send you important information and notices regarding your account and our services.

4. PRIVACY

Our privacy statement, for Web sites and/or value added services purchased through our website is located on our Web site at http://idealextensions.com/privacy-policy.html

5. SOFTWARE LICENSE

All Joomla Extensions produced by iDealExtensions are released under the GNU General Public License (GNU GPL), version 2 (http://www.gnu.org/licenses/gpl-2.0.html).

6. SUPPORT SERVICES

Some software and services purchased from us may include limited free support (technical support, re-downloads, and free updates may be limited to 6 months from date of original qualifying purchase).  Unless stated otherwise, the free support is only available through our website/forum.  If you require more advanced technical support or require telephone assistance, additional consulting services or a support plan may be required.  We reserve the right to change our support policy at anytime.  To contact our support dept. for assistance, click on "Contact Us" and follow the links to "Technical Support".

7. RETURN POLICY

Software (including but not limited to all html, php, js, css, graphic/image, and text files) that is not specifically referred to as "trial software", or that includes the "source code", cannot be returned for a refund. Should you experience a problem with any purchased software, Ideal Custom Software Development offers support services to assist with any technical issues. There are no refunds on installation services or any software that has been installed, downloaded, or emailed to you.

8. INSTALLATION

You must make every attempt to safeguard your data and other files during installation, when upgrading, or when installing an update. We do not assume responsibility for loss of data or any other losses that result from installation, upgrading, or updating of the software. Hard disks (including but not limited to all data or files related to Joomla) should be backed up on a regular basis and should always be backed up before you begin any installation tasks.

9. OPTIONAL INSTALLATION SERVICE

If you have purchased the optional installation service, we will install the software onto your web server. Our technicians will then test the online front-end and back-end (administration). Installation includes basic configuration only, unless stated in writing prior to installation. We will not setup your items, categories or any other elements. After we determine that the installation was successful, technical support is provided at the current technical support department hourly rate. By accepting our services, you acknowledge that we are not responsible for any web hosting monthly fees, setup fees, or any other fees associated with the use or installation of our software or scripts. While we will make every attempt to safeguard data during installation or service, we do not assume responsibility for loss of data. Hard disks and all data on your server should be backed up on a regular basis and should always be backed up before we are called for service or installation. We are not responsible for any loss of data.

10. MODIFICATION OF EXTENSIONS.

You are authorized to make any modification(s) to iDealExtensions extension PHP code. However, if you change any PHP code and it breaks functionality, support may not be available to you

11. GENERAL DISCLAIMER

Ideal Custom Software Development neither assumes nor accepts any liability for any loss, damage, theft, misuse, malfunction, etc. of your hardware or data or anything else that you may own regardless of the cause or reason for any such misfortune. Ideal Custom Software Development, it’s officers, and employees will not be liable for lost profits, loss of business or other consequential, special, indirect or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party . These policies, terms, and conditions may be subject to change without notice.

12. FAIR USE POLICY

IdealExtensions.com strive to provide low cost, high quality services surrounding their software. In order to keep the costs low, without placing artificial restrictions, we have a fair use policy in place. In no event shall we provide support to anyone who is seeking our support for more than three domains per month. This restriction is in place to deter edge cases, like a hosting provider buying a single subscription, installing the software on all of his clients' sites and then overflowing our support services with its client's requests. If such behaviour is detected, we regret to inform you that we will immediately terminate the user account without a refund.

Moreover, IdealExtensions.com reserves the right to terminate any account which is suspected in being implicated in unlawful or abusive activity, including –but not limited to– unsolicited mass distribution of our for-a-fee software. Account termination is in the sole discretion of IdealExtensions.com and we reserve the right to not provide any prior warning or further information.

Please review our return policy before purchasing any of our products.

Ideal Custom Software Development offers on its website demo versions of its software so customers can evaluate the software prior to purchasing.

Unlike physical goods, electronically distributed software and software licenses can be duplicated. Once a license has been issued, it is unfortunately not possible for us to recall all copies. Therefore, we do not accept product returns or exchanges on electronic/downloadable versions of our softwares.

Ideal Custom Software Development offers a detailed description of its software. Therefore, it is assumed that the buyer has reviewed his/her product of choice and is satisfied with its quality before effecting actual purchase of said product. With knowledge of the above, no refund/return request should be solicited by the buyer/user on such basis. All software is non-refundable. We will, of course, nonetheless review return/refund requests on defective software. We guarantee the quality all our software products listed on this Web site. Therefore, if your product is defective in any way, it can be replaced with another version of the same software, at no extra charge to the user. Please send all return/refund requests using our Support Form, as well as your reason for such request. If it is determined that your product is defective, we will fix it for you at no extra charge. If we are not able to fix it we will then issue a full refund.

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This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
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