Frequently Asked Questions using Joomla content articles. iFAQ (former MooFAQ) is a FAQ Component for Joomla!™ which uses jQuery and Bootstrap to load Joomla Articles in Accordion format.

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Opening a specific FAQ item by the article ID?

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12 years 7 months ago #11657 by cppl
Hi Douglas,
the changes work well - except we found one little problem.

If the link is to the first FAQ article in a category page it won't unfold the article (it will scroll the page to it, but I'm guessing that's the browser).

Here's two links demonstrating the issue:

seepeoplesoftware.com/support/faqs.html#article-id-161 -- the article is in the second category on the page and unfolds nicely.

seepeoplesoftware.com/support/faqs/gener....html#article-id-161 -- the same article, in the first article position on a single category page, browser scrolls to location but FAQ doesn't unfold.

Cheers

Craig

p.s. nice implantation in using html anchors :D

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12 years 7 months ago #11594 by cppl
Good Morning Douglas!

thank you for the excellent reply - I'll install and test them when I get into the office.

Cheers

Craig

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12 years 7 months ago #11593 by douglas
Dear Craig,

Are you using the latest version?
I have sent you two files, please uplaod them and then add #article-id-ID (where ID is the article ID) to the link and it will open the FAQ item you want.

Best regards,

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12 years 7 months ago - 12 years 7 months ago #11582 by cppl
Hi Douglas,
we have a lot of FAQ's and we often want to point people to a FAQ category and then open the specific question for them. However as we're putting these in forums, newsletters, support tickets and email replies using the
Code:
?open=N
doesn't works as we're adding to the FAQ's all the time and the sort order is Date descending so the N quickly points to the wrong FAQ...

I was hoping that the N value was the article ID but its the position in the list. Do you have any suggestions on how we could implement this?

Cheers

Craig

p.s. thanks for the help the other day with the PayPal problem :D
Last edit: 12 years 7 months ago by cppl. Reason: missing a few words :D

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