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0 Class "Idealextensions\Component\Contactenhanced\Site\Helper\MailTemplateHelpe

1 year 3 months ago #26702 by blue_Shift
What does that mean? I received that message when installing a newly downloaded version of CE. As an apparent MySQL error, it breaks the site. (It is a development site, not a live one.)

Joomla 4.2.6 (new migration)
PHP 8.1.3
CE 4.3.5 Plus (J4 version)


0 Class "Idealextensions\Component\Contactenhanced\Site\Helper\MailTemplateHelper" not found

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1 year 3 months ago #26703 by support
That's odd.
Can you please enable System debug in Joomla's Global Configuration, the reload the page and paste here de call stack?

Best regards

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1 year 3 months ago #26704 by blue_Shift
When I uninstalled, then tried to reinstall I get

Duplicate entry '1' for key 'PRIMARY'

Should I clear the database tables entirely?

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1 year 3 months ago #26705 by support
I usually don't recommend uninstalling the extension in order to try to solve a problem because you'll lose all configuration, contacts, form fields,... However, since you already have uninstalled, you can remove all database tables staring with #__ce.

Also, make sure to enable System debug and always provide the call stack in order to help the debug process
The following user(s) said Thank You: blue_Shift

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1 year 3 months ago #26706 by blue_Shift
As soon as i turned debug, something called redis simply shut everything down.

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1 year 3 months ago #26707 by blue_Shift
After changing the session handler in configuration php I reinstalled (and with all ce tables removed) a reinstallation was smooth. n errors.

There are only three contacts, and all the messages for the last ten years have been delivered to their business mailboxes - plus I have an archive of the previous site so no mail was lost. Having removed 32 other components entirely, which will be replaced with something new in half of those instances, this is a minor blip on the radar screen of life.

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1 year 3 months ago #26708 by support
Dear blue_Shift,

Without the call stack, it's hard to know what might have caused this error, but I'm glad it's solved.

Let me know if you need any further assistance.

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1 year 1 month ago #26836 by blue_Shift
It happened again... going from J3.10.11 to J4.2.8

Trace:

Class "Idealextensions\Component\Contactenhanced\Site\Helper\MailTemplateHelper" not found

Call stack
# Function Location
1 () JROOT/tmp/install_63f52998afa77/install_63f5299a83836/install/script.php:499
2 com_contactenhancedInstallerScript->updateTables() JROOT/tmp/install_63f52998afa77/install_63f5299a83836/install/script.php:176
3 com_contactenhancedInstallerScript->update()
4 call_user_func_array() JROOT/libraries/src/Installer/LegacyInstallerScript.php:151
5 Joomla\CMS\Installer\LegacyInstallerScript->__call() JROOT/libraries/src/Installer/LegacyInstallerScript.php:171
6 Joomla\CMS\Installer\LegacyInstallerScript->callOnScript() JROOT/libraries/src/Installer/LegacyInstallerScript.php:62
7 Joomla\CMS\Installer\LegacyInstallerScript->update() JROOT/libraries/src/Installer/InstallerAdapter.php:1074
8 Joomla\CMS\Installer\InstallerAdapter->triggerManifestScript() JROOT/libraries/src/Installer/InstallerAdapter.php:776
9 Joomla\CMS\Installer\InstallerAdapter->install() JROOT/libraries/src/Installer/Installer.php:644
10 Joomla\CMS\Installer\Installer->install() JROOT/libraries/src/Installer/Adapter/PackageAdapter.php:157
11 Joomla\CMS\Installer\Adapter\PackageAdapter->copyBaseFiles() JROOT/libraries/src/Installer/InstallerAdapter.php:739
12 Joomla\CMS\Installer\InstallerAdapter->install() JROOT/libraries/src/Installer/Installer.php:644
13 Joomla\CMS\Installer\Installer->install() JROOT/administrator/components/com_installer/src/Model/InstallModel.php:195
14 Joomla\Component\Installer\Administrator\Model\InstallModel->install() JROOT/administrator/components/com_installer/src/Controller/InstallController.php:52
15 Joomla\Component\Installer\Administrator\Controller\InstallController->install() JROOT/libraries/src/MVC/Controller/BaseController.php:672
16 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/libraries/src/Dispatcher/ComponentDispatcher.php:143
17 Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:355
18 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:143
19 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:186
20 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:294
21 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:61
22 require_once() JROOT/administrator/index.php:32

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1 year 1 month ago #26837 by blue_Shift
The site is in a subdomain. Even after running database and temp folder configs in Akkeba AdminTools, I get

Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/components/com_contactenhanced/assets
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/components/com_contactenhanced/controllers
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/components/com_contactenhanced/formfields
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/components/com_contactenhanced/Helper
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/components/com_contactenhanced/language
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/components/com_contactenhanced/models
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/components/com_contactenhanced/views
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/administrator/components/com_contactenhanced/assets
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/administrator/components/com_contactenhanced/controllers
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/administrator/components/com_contactenhanced/language
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/administrator/components/com_contactenhanced/models
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/administrator/components/com_contactenhanced/tables
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/administrator/components/com_contactenhanced/views


When turning CE back on and going to recorded messages

An error has occurred.

0 Class "Idealextensions\Component\Contactenhanced\Administrator\Helper\AssociationsHelper" not found

Call stack
# Function Location
1 () JROOT/administrator/components/com_contactenhanced/services/provider.php:71
2 Joomla\DI\ServiceProviderInterface@anonymous/var/www/vhosts/<parentdomain.url>/<subdomain.url>/administrator/components/com_contactenhanced/services/provider.php:35$4->register() JROOT/libraries/src/Extension/ExtensionManagerTrait.php:142
3 Joomla\CMS\Application\CMSApplication->loadExtension() JROOT/libraries/src/Extension/ExtensionManagerTrait.php:50
4 Joomla\CMS\Application\CMSApplication->bootComponent() JROOT/libraries/src/Component/ComponentHelper.php:355
5 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:143
6 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:186
7 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:294
8 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:61
9 require_once()

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1 year 1 month ago #26838 by support
Greetings,

I've fixed the issue and it will be available in the next release.

Thank you for your collaboration.
The following user(s) said Thank You: blue_Shift

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