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iFAQ Documentation


As of version 3.0 you can link to a specific FAQ item and make MooFAQ slide it automatically;


Find out the FAQ item's Article ID then add the hash #article-id-9999, where 9999 is the article ID you want to link to;

Example for the Categories View

Your MooFAQ URL:


Add the hash (anchor):



Example for the Category View

Your MooFAQ URL:


Add the hash (anchor):



iFAQ already gives you a lot of flexibility to display your FAQ page with the iFAQ menu items, however sometimes you might need a greater flexibility and add iFAQ inside an article or inside another component that is compatible with Content plugins. The iFAQ plugin can display a iFAQ Category, Categories or a Search view in any Content item (Articles).


  1. Have set up at least one category, one or more contacts;
  2. Enable the Content - iFAQ plugin;
  3. Enable the Button - iFAQ plugin;

How To Access

To create a new Recorded Messages Menu Item:

  • Select Extensions Plugin manager from the drop-down menu on the back-end of your Joomla! installation;
  • Search for the Contact Enhanced and enabled the Button and Content plugins;


The Button - iFAQ plugin helps you to add the correct syntax. When it is enabled you should see this button below the content editor, then click on it to open a modal window with the options. Choose the options you want , then select which options you want to display; If you do not want to enable the Editor Button, then you can manually enter the following syntax inside the Joomla article:

{ifaq view=|category OR categories OR search| category=|categoryID| categories=|categoryID| article=|article IDs separated by commas (use it only with the search view)| title=|add a title for the FAQ (optional) | description=|add a description for the FAQ section (optional)| template=|a different template from the one in the component options|}

If you enable the "Button - iFAQ" Plugin it will help you to add iFAQ into an article. It will add a button below your WYSIWYG Editor.


Usage Screencast for MooFAQ

Most most users will be able to use the Automated Installation procedure:

  • Select Help → System Info from the drop-down menu on the Back-end of your Joomla! installation, then click on the Directory Permissions tab and make sure the all direcotries listed are writable.
  • Download the extension to your local machine as a zip or gz file package.
  • From the backend of your Joomla site (administration) select Extensions -> Install/Uninstall.
  • Click the Browse button and select the extension package on your local machine.
  • Click the Upload File & Install button.

Basic Usage

iFAQ uses Joomla content articles, so it is very simple to create an iFAQ page. Just go to Content > Categories, create a category for your FAQ, then create new articles. One new article for each FAQ item, just like you would create a new article, then create a menu item for this category you've just created.

You can also use the current Joomla content to test iFAQ. Just go to the menu item and create a new iFAQ Category Menu item type and choose a category which has contents in the first level.

The latest iFAQ version already comes with a iFAQ content plugin built-in, which is automatically installed and enabled.

You should see a plugin button bellow your WYSIWYG Editor* like this:


Click on it and you will see this the iFAQ addition form:


You can choose the view (search, category or multiple category). If you choose a Search view you are also going to have to add a iFAQ → Search menu item type;


When you click on the Add faq button you should see a line like these:

{ifaq  view=|category| id=|31|  showtitle=|0|  showdesc=|0|  }
{ifaq  view=|categories| id=|3|  showtitle=|0|  showdesc=|0|  }
{ifaq  view=|search|  search=|FAQ|  search_type=|keywords|  searchphrase=|all|  title=|Relevant FAQ's|  showdesc=|0|  }

If you are using MooFAQ just change ifaq for moofaq in the plugin syntax.

If you look in your content from the front-end you should see a FAQ in there;


* The plugin button is not compatible with JCE, however you can still use iFAQ plugin by inserting the Syntex directly in the content;

To allow editor to edit all MooFAQ items just follow these steps:

  1. Select Components → MooFAQ from the drop-down menu in the Back-end of your Joomla! installation;
  2. Click on the Parameters button in the toolbar;
  3. Set parameter to Yes;

You can also allow editors to edit only the FAQ items under some menu items, if that's what you want, please follow these steps:

  1. Select Menus → [name of the menu] from the drop-down menu on the back-end of your Joomla! installation. For example, if a Menu is called "Main Menu", select Menus → Main Menu;
  2. Select the MooFAQ menu item that you want to grant edit rights from the front-end;
  3. Set parameter to Yes under the Parameters (Component) slider;

If you have a question that is not listed in our MooFAQ section, please feel free to contact us using the form bellow or go to our forum;

The form bellow is a integration with Contact Enhanced component and it's plugin;

Fields marked with * are required

Your opinion is important to us. Please write your feedback as detailed as possible. This form is loaded using the Feedback plugin for Contact Enhanced.

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This article explains how to upgrade iFAQ (former MooFAQ);


  1. Create a backup;
  2. If you are already using iFAQ, just install the new version on top of the old version and just to step 6;
  3. If you are using MooFAQ, install iFAQ;
  4. Go to all your menu items and and change the menu type to iFAQ;
  5. If you are using MooFAQ content plugin, then go to your articles and change {moofaq for {ifaq.
  6. Clean all caches;

In order to avoid problems, by default iFAQ does not process plugins. You have to enable them in the menu parameters. Set the "Enable Plugins" to Yes under Component Parameters.

Contact Enhanced Menu Parameters:: Enable Plugin

MooFAQ is a full feature FAQ component! It allows you to order your question in 9 different ways:

  1. Oldest first
  2. Most recent first
  3. Title (Alphabetical)
  4. Title (Reverse Alphabetical)
  5. Author - Alphabetical
  6. Author - Reversed Alphabetical
  7. Most Hits
  8. Least Hits
  9. Custom Order (Joomla 1.5) OR Article Manager Order (Joomla 1.6+)

In the Admin menu go to:

  • Select Menus → [name of the menu] from the drop-down menu on the back-end of your Joomla! installation. For example, if a Menu is called "Main Menu", select Menus → Main Menu.
  • Choose the MooFAQ item and edit;
  • In Joomla 1.5:
    • Under the Advanced Paramenters pane set "Category Order" to "No, Order by Primary only";
    • In the "Primary Order" you can choose any option of list above;
    • If you need to set a custom Order all you have to do is set the Primary Order to Custom Order and change the ordering of your articles in the Article Manager;
  • In Joomla 1.6 (or newer):
    • Under the List Layouts slider set "Article Order" to the ordering you want.;
    • If you need to set a custom Order all you have to do is set the"Article Order" to Article Manager Order and change the ordering of your articles in the Article Manager;

You can have as many categories you want!

For multiple FAQ pages you have to create more menu items, one for each category that you want to show.

Go to Components → iFAQ, click on the Options button and you can change the iFAQ default templates.

iFAQ tries to inherit most of your template's style. It should look like you content items and have the same styling such as font-size, color and headings (h1, h2, h3, h4), blockquotes, pre-formated text, and so forth.

In order to customize iFAQ Look and Feel all you have to do is edit the CSS file;

[1] Joomla directory /components/com_ifaq/templates/[template_name]/ifaq.css

Once you are done, if you want to share your customization with everyone send it to me and I can add to the existing templates;

For MooFAQ

[1] Joomla directory /components/com_moofaq/templates/default/css/panel.css
[2] Joomla directory /components/com_moofaq/templates/default/images/

In this CSS file you can change the panel styling, such as background, font (color, size, decoration,...), the arrow images, and so forth.

If you want to change the font size only for MooFAQ I advise you to change this file!
You can actually add properties or edit existing ones.  Let's say you want to decrease the font-size of the question, then you are going to add font-size:90%; to .pane-sliders .panel h3

The shadowbox extension actually gives the option of using one of 4 different javascript libraries, so just try each one.

A user named Elaine Lee said that "there was a conflict when I had it set to 'jquery' but not when I had it set to 'EXT'. I also cleaned up some of the unnecessary javascript files being used."

We advise to all choose MooTools when possible for a few reasons:

  • You will avoid Javascript incompatibility. MooTools is the Joomla! default Javascript Library.
  • If you have too many Javascript files and libraries your site will take longer to load.
  • Our extensions only use MooTools.

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