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emails are empty

14 years 2 months ago #1992 by dwolff
hi,

emails getting sent, but sometimes they are empty.
there is only info about ip, os and browser. but no message.

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14 years 2 months ago #1994 by douglas
Dear David,

I believe I've fixed that in the latest version;

Can you please download from our Purchase and Download section;

Kind regards,

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14 years 2 months ago #1998 by dwolff
i have paid for it. but i cant download the extension again

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14 years 2 months ago #2008 by douglas
Dear David,

This is because you have not created the account using the same email that you used in your PayPal purchase;

After login, please change your email < ideal.fok.com.br/index.php?opt...com_user&view=user&layout=form > to the one matching your PayPal purchase, logoff and login again and then you should be able to download it;

If you have any problem, please let me know and I'll email it to you;

Kind regards,

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14 years 2 months ago #2015 by dwolff
ok, i changed the email, downloaded the new version and replaced it with the old.
now i got the old problem. the email get not send. there is no ajax confirmation or error message after pressing send button :(

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14 years 2 months ago #2019 by douglas
Dear David,

I just tested your form at www.placememed.com/index.php/component/content/article/46 and it worked;

Kind regards,

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14 years 2 months ago #2020 by dwolff

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14 years 2 months ago #2021 by douglas
Dear David,

I believe it is a misconfiguration problem now;
Can you please make sure the last parameter (Site Domain) is empty;

Kind regards,

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14 years 2 months ago #2022 by dwolff
ok, thanks.
now it works again ;)

can i ask you how i can customize the mails that one of the fields called "Betreff" gets the subject of the admin mail?

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14 years 2 months ago #2033 by dwolff
there are still empty mails.

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14 years 2 months ago #2035 by douglas
Dear David,

I think I found out what it is causing this. Whenever I submit an email with the & sign I don't get a copy;

I'll work on this tomorrow morning to get it fixed;

Sorry for the inconvenience;

Kind regards,

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14 years 2 months ago #2036 by douglas
Dear David,

I found out what it is causing this, it was a javascript encoding issue which is now solved; Please download the latest version from our Purchase and DOwnload section;

Sorry for the inconvenience;

Kind regards,

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