Are you tired or having to type the same answer over and over again? If so, use the Contact Enhanced Canned Answers feature.
- Go to Components → Contact Enhanced → Recorded Messages
- Click on a message, then click on the Reply button.
- You'll see a Canned Answers link. When you click on it you will be able to add New Canned Answer;
- After you've added your Canned Answers you can click on them in order to use them.
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