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500 error

15 years 1 week ago - 15 years 1 week ago #118 by candisseverett
It seems that by installing this component, it did not set up the mysql database. I get this 500 error when trying to add a custom field:

TableCustomfield::store failed - Table 'candisse_synergy.jos_contact_enhanced_cf' doesn't exist
SQL=INSERT INTO `jos_contact_enhanced_cf` ( `id`,`name`,`published`,`required`,`ordering`,`catid`,`type`,`attributes` )
VALUES ( '','First Annuitant Name','1','0','','2','text','' )

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15 years 1 week ago #119 by candisseverett
I need to get this up and running soon - can anyone help me set up the mysql?

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15 years 1 week ago - 15 years 1 week ago #120 by candisseverett
This is what I get when I try to add a contact:

TableContact::store failed - Table 'candisse_synergy.jos_contact_enhanced_details' doesn't exist
SQL=INSERT INTO `jos_contact_enhanced_details` ( `id`,`name`,`alias`,`con_position`,`address`,`suburb`,`state`, `country`, `postcode`, `telephone`, `fax`, `misc`, `image`, `email_to`, `default_con`, `published`, `checked_out`, `checked_out_time`, `ordering`, `params`, `user_id`, `catid`, `access`, `mobile`, `webpage` ) VALUES ( '','Income Case Designing','income-case-designing', ','','','','','','','','','','','0','1','0','0','', 'show_name=1 \nshow_position=1 \nshow_email=0\nshow_street_address=1 \nshow_suburb=1 \nshow_state=1\nshow_postcode=1\nshow_country=1\nshow_telephone=1 \nshow_mobile=1 \nshow_fax=1\nshow_webpage=1 \nshow_misc=1\nshow_image=1 \nallow_vcard=0\ncontact_icons=0 \nicon_address=\nicon_email= \nicon_telephone= \nicon_mobile=\nicon_fax= \nicon_misc= \nshow_email_form=1 \nemail_description=\nshow_email_copy=1 \nbanned_email= \nbanned_subject= \nbanned_text=','0','2','0','','' )

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15 years 1 week ago #121 by
Dear Candiss,

That's really odd!

Do you have access to PHPMyAdmin?
Please run the following SQL Queries:
CREATE TABLE IF NOT EXISTS `jos_contact_enhanced_cf` (
  `id` int(3) NOT NULL AUTO_INCREMENT,
  `name` varchar(100) NOT NULL,
  `required` tinyint(1) NOT NULL DEFAULT '0',
  `type` varchar(20) NOT NULL,
  `value` mediumtext NOT NULL,
  `ordering` tinyint(4) NOT NULL,
  `catid` int(11) NOT NULL,
  `published` tinyint(1) NOT NULL DEFAULT '1',
  `attributes` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`)
)  ;
CREATE TABLE IF NOT EXISTS `jos_contact_enhanced_details` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) NOT NULL DEFAULT '',
  `alias` varchar(255) NOT NULL DEFAULT '',
  `con_position` varchar(255) DEFAULT NULL,
  `address` text,
  `suburb` varchar(100) DEFAULT NULL,
  `state` varchar(100) DEFAULT NULL,
  `country` varchar(100) DEFAULT NULL,
  `postcode` varchar(100) DEFAULT NULL,
  `telephone` varchar(255) DEFAULT NULL,
  `fax` varchar(255) DEFAULT NULL,
  `misc` mediumtext,
  `image` varchar(255) DEFAULT NULL,
  `imagepos` varchar(20) DEFAULT NULL,
  `email_to` varchar(255) DEFAULT NULL,
  `default_con` tinyint(1) unsigned NOT NULL DEFAULT '0',
  `published` tinyint(1) unsigned NOT NULL DEFAULT '0',
  `checked_out` int(11) unsigned NOT NULL DEFAULT '0',
  `checked_out_time` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `ordering` int(11) NOT NULL DEFAULT '0',
  `params` text NOT NULL,
  `user_id` int(11) NOT NULL DEFAULT '0',
  `catid` int(11) NOT NULL DEFAULT '0',
  `access` tinyint(3) unsigned NOT NULL DEFAULT '0',
  `mobile` varchar(255) NOT NULL DEFAULT '',
  `webpage` varchar(255) NOT NULL DEFAULT '',
  PRIMARY KEY (`id`),
  KEY `catid` (`catid`)
) ;

Regards,

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15 years 1 week ago #122 by justin
Hi, I just purchased this component and have the same issue!

It installed fine, I added the component as a menu item, created the catagories I needed without issue.

When I attempt to create a contact or custom field I get
500 - An error has occurred.

Please help!

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15 years 1 week ago #123 by
Dear Justin,

Please run the SQL queries that I wrote on the previous post.
That should fix it.

Which Joomla version do you have installed?

Regards,

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15 years 1 week ago #124 by justin
I'll try that. I have 1.5 installed

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15 years 1 week ago #125 by candisseverett
It worked like a charm for me.

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15 years 1 week ago #126 by justin
Thanks! it worked!

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