Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

  1. Forum
  3. Ideal Joomla Extensions
  5. Component: Contact Enhanced
  7. Mail form is reading email field as a sender?
× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
Product page | Documentation Page

Mail form is reading email field as a sender?

1 year 4 months ago #26618 by blue_Shift
We are getting relay denied for the address entered in the email field, though the mail sends. From my tech: "The system must be reading the email address that we enter into the form as the from address instead of no-reply@[domain]"

If I try to blank that field in the back end, I can not save the form - there is no save button.

Yet, the form still sends to the contact address in CE.

(I emailed a private support request yesterday but we have not heard back.)

Please Log in or Create an account to join the conversation.

1 year 4 months ago #26619 by blue_Shift
Screenshot.That error is applied to whoever is in the email field. We are using smtp.

ScreenShot2022-11-30at11.22.50AM.png
Attachments:

Please Log in or Create an account to join the conversation.

1 year 4 months ago #26620 by support
Dear blue_Shift,

Contact Enhanced by default uses the email in the Joomla Global Configuration as the sender. Please edit the Component Options and under the Form tab set Email Sender to Use global.

PS: That's odd... The last email I have from you is from Nov. 18.

Best regards,
Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

Please Log in or Create an account to join the conversation.

1 year 4 months ago #26621 by blue_Shift
Email sender was already Global

I renamed the field and noticed that autofill was turned on, so I toggled that off as well. This problem is now solved.

The email was related to the lack of a 'submit' button on the "email support" page. I get an add to cart button instead.

Please Log in or Create an account to join the conversation.

1 year 4 months ago #26622 by support
The autofill for the Email field will only use the logged-in user's email and shouldn't cause this problem...
I'm not sure what was happening, but I'm glad it's fixed.
Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

Please Log in or Create an account to join the conversation.

  1. Forum
  3. Ideal Joomla Extensions
  5. Component: Contact Enhanced
  7. Mail form is reading email field as a sender?
Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback