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0 - There is an error while trying to get the xml could not find "<response&g

3 months 2 weeks ago #27251 by bcraigie
Hi Douglas,

Still on Joomla 3, the website worked last week, but now it is reporting this error message when a user tries to contact us:

0 - There is an error while trying to get the xml could not find "<response>"

This is coming from components/com_contactenhanced/Helper/Botscout.php

Line 64:

if (! preg_match('#<response>.*</response>#Uis', $res, $results))
{
throw new Exception(
JText::_(
'There is an error while trying to get the xml could not find "<response>"'));
return false;
}


The regex looks a bit weird.

Any ideas?

Thanks

Brian

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3 months 2 weeks ago #27252 by support
Dear Brian,

Thank you for contacting us today.

Are you using Botscout? See screenshot .

Is the API correct?

Best regards,

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