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Execution Failure

2 months 2 weeks ago - 2 months 2 weeks ago #27296 by trlbldr
This error involves Recorded Messages and Error 1265: When I select a recorded message to review, Joomla returns this error:



Additionally, I receive this PHP Exception message from the website:
Exception Type: Joomla\Database\Exception\ExecutionFailureException
File: [Path to Joomla]/libraries/vendor/joomla/database/src/Mysqli/MysqliStatement.php
Line: 403
Message: Data truncated for column 'checked_out_time' at row 1
 
#0 [Path to Joomla]/libraries/vendor/joomla/database/src/DatabaseDriver.php(651): Joomla\Database\Mysqli\MysqliStatement->execute()
#1 [Path to Joomla]/libraries/src/Table/Table.php(1156): Joomla\Database\DatabaseDriver->execute()
#2 [Path to Joomla]/libraries/src/MVC/Model/FormModel.php(170): Joomla\CMS\Table\Table->checkOut()
#3 [Path to Joomla]/libraries/src/MVC/Model/AdminModel.php(817): Joomla\CMS\MVC\Model\FormModel->checkout()
#4 [Path to Joomla]/libraries/src/MVC/Controller/FormController.php(409): Joomla\CMS\MVC\Model\AdminModel->checkout()
#5 [Path to Joomla]/libraries/src/MVC/Controller/BaseController.php(730): Joomla\CMS\MVC\Controller\FormController->edit()
#6 [Path to Joomla]/libraries/src/Dispatcher/ComponentDispatcher.php(143): Joomla\CMS\MVC\Controller\BaseController->execute()
#7 [Path to Joomla]/libraries/src/Component/ComponentHelper.php(361): Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch()
#8 [Path to Joomla]/libraries/src/Application/AdministratorApplication.php(150): Joomla\CMS\Component\ComponentHelper::renderComponent()
#9 [Path to Joomla]/libraries/src/Application/AdministratorApplication.php(195): Joomla\CMS\Application\AdministratorApplication->dispatch()
#10 [Path to Joomla]/libraries/src/Application/CMSApplication.php(306): Joomla\CMS\Application\AdministratorApplication->doExecute()
#11 [Path to Joomla]/administrator/includes/app.php(58): Joomla\CMS\Application\CMSApplication->execute()
#12 [Path to Joomla]/administrator/index.php(32): require_once('/home/zlolkeir/...')
#13 {main}
 
Request information
GET variables
 
Array
(
    [option] => com_contactenhanced
    [task] => message.edit
    [id] => 53
)
 
POST variables
 
Array
(
)
 
COOKIE variables
 
Array
(
    [atumSidebarState] => open
    [3c4f70150c51355b0ecd16231671e25f] => 9nlj9pb9vt6iifvofqf589ceqr
)
 
REQUEST variables
 
Array
(
    [option] => com_contactenhanced
    [task] => message.edit
    [id] => 53
)
 
SERVER variables
 
Array
(
    [PATH] => /usr/local/bin:/bin:/usr/bin
    [HTTP_ACCEPT] => text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,*/*;q=0.8
    [HTTP_ACCEPT_ENCODING] => gzip, deflate, br
    [HTTP_ACCEPT_LANGUAGE] => en-US,en;q=0.5
    [HTTP_AUTHORIZATION] => Basic c3Bvb2tjaGllZjpkd2hpdGVpc2FuYXNzaG9sZQ==
    [HTTP_COOKIE] => atumSidebarState=open; 3c4f70150c51355b0ecd16231671e25f=9nlj9pb9vt6iifvofqf589ceqr
    [HTTP_HOST] => www.jrtcllc.com
    [HTTP_REFERER] => https://www.jrtcllc.com/administrator/index.php?option=com_contactenhanced&view=messages
    [HTTP_USER_AGENT] => Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:122.0) Gecko/20100101 Firefox/122.0
    [HTTP_PRIORITY] => u=1
    [HTTP_DNT] => 1
    [HTTP_SEC_GPC] => 1
    [HTTP_UPGRADE_INSECURE_REQUESTS] => 1
    [HTTP_SEC_FETCH_DEST] => document
    [HTTP_SEC_FETCH_MODE] => navigate
    [HTTP_SEC_FETCH_SITE] => same-origin
    [HTTP_SEC_FETCH_USER] => ?1
    [HTTP_X_HTTPS] => 1
    [AUTH_TYPE] => Basic
    [REMOTE_USER] => spookchief
    [DOCUMENT_ROOT] => [Path to Joomla]
    [REMOTE_ADDR] => 74.110.171.2
    [REMOTE_PORT] => 55900
    [SERVER_ADDR] => 72.249.30.40
    [SERVER_NAME] => www.jrtcllc.com
    [SERVER_ADMIN] => webmaster@jrtcllc.com
    [SERVER_PORT] => 443
    [REQUEST_SCHEME] => https
    [REQUEST_URI] => /administrator/index.php?option=com_contactenhanced&task=message.edit&id=53
    [GEOIP_ADDR] => 74.110.171.2
    [GEOIP_COUNTRY_CODE] => US
    [GEOIP_CONTINENT_CODE] => NA
    [HTTPS] => on
    [X_SPDY] => HTTP3
    [SSL_PROTOCOL] => QUIC
    [SSL_CIPHER] => TLS_AES_128_GCM_SHA256
    [SSL_CIPHER_USEKEYSIZE] => 128
    [SSL_CIPHER_ALGKEYSIZE] => 128
    [SCRIPT_FILENAME] => [Path to Joomla]/administrator/index.php
    [QUERY_STRING] => option=com_contactenhanced&task=message.edit&id=53
    [SCRIPT_URI] => https://www.jrtcllc.com/administrator/index.php
    [SCRIPT_URL] => /administrator/index.php
    [SCRIPT_NAME] => /administrator/index.php
    [SERVER_PROTOCOL] => HTTP/1.1
    [SERVER_SOFTWARE] => LiteSpeed
    [REQUEST_METHOD] => GET
    [X-LSCACHE] => on
    [PHP_SELF] => /administrator/index.php
    [PHP_AUTH_USER] => spookchief
    [PHP_AUTH_PW] => dwhiteisanasshole
    [REQUEST_TIME_FLOAT] => 1707672604.6302
    [REQUEST_TIME] => 1707672604
)

Site Info:
Joomla 5.0.2
PHP 8.2.15
MySQLi 10.6.17-MariaDB
Content Enhanced v5.2.2-pro

For me, this is a significant problem and I appreciate all suggestions.

Don White
Sr. Technical Communicator
Attachments:

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2 months 2 weeks ago #27297 by support
Dear Don,

I attempted to replicate the error locally but was unsuccessful.

Regrettably, this time, the Call stack didn't provide much insight as it didn't record any calls from Contact Enhanced. However, a "data truncated for column" warning in MySQL typically arises when the imported value doesn't match the column's data type. Considering that checking out an item on Contact Enhanced is handled by the Joomla framework, encountering this error is quite unusual.

The "checked_out_time" field should be of the datetime type. Could you please verify if the database field type for that column is correctly set to datetime? You can find this in the Table #__ce_messages. Additionally, while you're inspecting the database, please check the default and Null fields. You can refer to the attached screenshot for guidance:


Let me know if you require further assistance.

Best regards,

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